Light Reading
New managed security and network management services aimed at enterprises with fewer than 15,000 employees

Qwest, IBM Team to Secure SMBs

Carol Wilson

By becoming IBM Corp. (NYSE: IBM)'s only North American security services partner, Qwest Communications International Inc. (NYSE: Q) intends to bring sophisticated security solutions to a new group of customers: small to mid-sized businesses. (See Qwest Taps IBM for Managed Services.)

The new services, Qwest iQManaged Security Service (MSS) and Qwest iQ Network Management Service (NMS), build on resources IBM has deployed globally, including security services from its Internet Security Systems (ISS) acquisition, but are designed to be cost-effective for businesses with fewer than 15,000 employees, says Bob Schroeder, director of product management for Qwest.

"We saw an evolving need from our customer base for security services," Schroeder says. "We are focused on a market that we think has largely been ignored but has the same need for managed infrastructure of their routers, hubs, switches, and IT equipment as larger companies."

The Qwest iQ MSS uses ISS's worldwide redundant security operation centers, IBM's X-Force global security organization, and its certified engineers and security analysts to provide around-the-clock support. Qwest is IBM's only North American partner for these services, according to Tim DeHerrera, client services director for IBM. The infrastructure management service is also unique to Qwest at this time.

That means Qwest customers get the immediate heads-up on new viruses and patches as they are detected and provided by the IBM team, as well as Qwest security consultants and engineers.

By using IBM's automated processes and technologies to track network issues or security problems, Qwest can focus its resources on "true events, true intrusions and real problems," Schroeder says. "We can spend a heckuva lot less time figuring out what the problems are."

ISS has developed its own proprietary tools for network security, DeHerrera says, and those are combined with the X-Force, which includes 1,000 individuals devoted to tracking network threats, developing patches, and pushing those out to customers.

"We are often the people who see threats first and name them," DeHerrera says. "When we acquired ISS, it was largely for their ability to go down market, to bring these services down market."

The security and network management offerings will be sold by Qwest's direct sales force and indirect sales partners. They will be sold in conjunction with Qwest's IQ networking services portfolio, including Internet and private network connections, both inside Qwest's 14-state local exchange region and nationally on its fiber optic footprint, Schroeder says.

"This whole announcement is very strategic for us. It extends what we were doing with our IQ networking portfolio. We were already providing network-based security for [denial-of-service attacks] and network-based firewalls, but what this does is say that we can not only provide networking, we can take over your routers, switches, and firewalls and put our own technology in place."

That approach assures SMB customers that "every packet is being protected and cared for," Schroeder says.

— Carol Wilson, Chief Editor, Events, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Flash Poll
LRTV Custom TV
VeEX – Live from the Show

8|21|14   |   5:58   |   (0) comments

An overview of VeEX Test and Measurement solutions including TX300S multi-service test set with VeExpress cloud-based management system, UX400 universal modular platform supporting 100G testing, and the redesigned RXT modular platform.
LRTV Custom TV
Transitioning CE 2.0 Networks Into the SDN & NFV Era With Telco Systems

8|19|14   |   5:19   |   (0) comments

Telco Systems' Ariel Efrati (CEO) and Moshe Shimon (VP of Product Management) discuss virtualization and how the company's new Open Metro Edge solution utilizes the SDN and NFV concepts to accelerate and orchestrate service delivery through its innovative product portfolio and software applications.
LRTV Custom TV
NFV Myths: Is NFV Still Several Years Away?

8|11|14   |   1:13   |   (0) comments

Some say that NFV (network functions virtualization) is still several years away from being implemented on mobile operator networks. This isn't the case. Operators can get started on their paths to NFV now, as this short video from Skyfire shows.
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments

Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments

Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment

Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments

Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments

Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments

With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments

Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments

Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments

Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
September 23, 2014, Denver, CO
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
June 9-10, 2015, Chicago, IL
Today's Cartoon
Hot Topics
Level 3 Does Big Data Differently
Carol Wilson, Editor-at-large, 8/21/2014
IoT Alert: Samsung Snaps Up SmartThings
Mari Silbey, Independent Technology Editor, 8/15/2014
Comcast Streams Back to School
Mari Silbey, Independent Technology Editor, 8/21/2014
Sprint Drops Prices, But Also Speeds?
Sarah Reedy, Senior Editor, 8/21/2014
Line-Powered Phone Lines: A Hot Topic Again
Carol Wilson, Editor-at-large, 8/20/2014
Like Us on Facebook
Twitter Feed