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Colt Riffs On Its Service Wrap

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User Rank: Light Beer
12/5/2012 | 5:35:58 PM
re: Colt Riffs On Its Service Wrap

There's no doubt that the big play for the Ethernet service providers now is in meeting the specific needs of customers and providing a better experience using back office tools and customer-facing portals. Colt's 'Service Wrap' is one approach but other operators, such as Deutsche Telekom, have also noted that the network technology is not a challenge -- providing and billing for a service that customers want is still the headache.

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