General email address for all Heavy Reading staff: Analysts@HeavyReading.com
Managing Director (New Jersey)
Dennis began his career in technology journalism in 1984, serving most recently as the editor of The Net Economy, a biweekly publication that covered the North American service provider market. Prior to that, he was Telecommunications Editor at Interactive Week and a founding editor of tele.com magazine, where he also served as Editor-in-Chief. He is a past winner of the American Business Media Association's Jesse Neal Award for editorial achievement and a graduate of New York University and the University of Connecticut.
Chief Analyst (UK)
Graham has been researching telecommunications for more than 20 years, formerly as a journalist and latterly as an analyst and consultant. He joined Heavy Reading in September 2004 following a ten-year tenure at the Yankee Group. At Heavy Reading, Graham has been responsible for a wide range of research, focusing primarily on next-generation broadband services and IMS. He has also hosted numerous Webinars and Live events for Light Reading, and is a regular speaker at other major industry events. As a journalist, Graham was editor-in-chief of the award-winning industry paper Communications Week International and has edited several other leading trade publications.
Senior Consultant (Massachusetts)
Berge Ayvazian has joined Heavy Reading as a Senior Consultant, following more than 20 years as a senior telecom industry analyst and strategy consultant with Yankee Group. Berge is conducting research and consulting projects on the convergence of broadband and mobility and the business strategies of mobile broadband technology and service providers. Berge served as Yankee Group's CEO from 1999 through 2001, and later served as strategy director for the Reuters Research and Advisory Unit. He is now leading a new integrated research and consulting practice on 4G Network and Mobile Internet Evolution. This practice will help operators to develop their 4G technology roadmaps – building on existing Heavy Reading research in packet core, service platforms, and mobile backhaul – and build a complete mobile Internet business case leveraging Pyramid's regional demand-side research on 4G and mobile Internet service adoption. Berge is a frequent speaker at telecom industry events and was contributing editor of 4G Trends and co-chairman of the 4G World, WiMAX World, and Mobile Internet World conference programs.
Senior Analyst (Virginia)
A communications professional with extensive experience in wireline-related business analysis and strategic marketing, prior to joining Heavy Reading Stan spent seven years with Ciena – most recently as director of market intelligence. During his tenure there he led the analyst team conducting industry, customer, and competitive analysis and managed relations with more than 60 optical, data, broadband access, and storage analysts worldwide. Stan's current focus is on carrier Ethernet services and equipment markets, optical/data network convergence, and various wireline technologies. He also authors Heavy Reading's Carrier Ethernet Switch/Router Quarterly Market Tracker, a special quarterly research service. He frequently speaks at industry events and hosts Webinars on carrier Ethernet topics.
Senior Analyst (Massachusetts)
Sterling has more than 12 years' experience in telecommunications as an industry analyst and journalist. His coverage areas at Heavy Reading include optical networking, cable MSO infrastructure and services, and digital content. Sterling joined Heavy Reading after five years at IDC, where he served as lead optical networks analyst, responsible for the firm's optical networking subscription research and custom consulting activities. Prior to IDC, Sterling worked for Standard & Poor's, where he delivered global industry analysis on a range of IT segments. He is a former journalist and editor at Telecommunications Magazine, and has also done consulting work for the research firm Current Analysis. Sterling is a frequent speaker at telecom industry events and is a highly sought-after source among the business and trade press.
Senior Analyst, Wireless (UK)
Patrick has more than 15 years' experience as a telecom market journalist, analyst, and strategist. His in-depth knowledge of wireless technology issues is critical to Heavy Reading's expanding coverage in this area. Patrick joined Heavy Reading after five years at Nortel Networks, where he was a senior manager of strategic planning for the company's wireless business – spanning GSM, CDMA, UMTS, WiMax, and other wireless technologies. Prior to Nortel, Patrick spent two years in business research for Motorola's Corporate Strategy Office in EMEA and two years as a wireless analyst for the Yankee Group. As a journalist, Patrick was deputy editor of Public Network Europe from 1990-1995 and editor of Mobile Communications International from 1995-1997.
Senior Analyst (UK)
Aditya has 12 years' experience in consumer media. His coverage areas at Heavy Reading include digital media applications and services and their distribution over broadband networks. Prior to Heavy Reading, Aditya was the Director of Global Media and Entertainment at the Yankee Group. He was responsible for managing and coordinating media research across Yankee Group analyst teams in North America, Europe, and Asia. Aditya began his career in television news, then spent three years in advertising, working with a range of leading consumer brands, including Nestlé, Samsung, and McDonald's. He also developed a number of digital video and Web projects for various New England broadcast stations and independent producers, including interactive video projects with the PBS network series Frontline. Aditya holds a B.A. in economics from Delhi University, India, and an M.A. in media from Emerson College.
Senior Analyst (North Carolina)
Alan has tracked the media, telecommunications, consumer electronics, and broadband industries for more than 20 years. Before moving to Heavy Reading, he had been the editor of Light Reading's Cable Digital News Website and author of Light Reading's Cable Industry Insider. At Heavy Reading, his primary field of focus is on cable/MSO services and networks, as well as IPTV infrastructure. Alan was formerly a broadband analyst for Kinetic Strategies and a contributing analyst for One Touch Intelligence. He has previously reported for Crain's New York Business, Communications Daily, Multichannel News, Cable World, and Genuine Article Press.
Senior Analyst (Ottawa)
Jim has worked in telecommunications for more than 20 years, with experience in both marketing and technology roles. His primary areas of research coverage at Heavy Reading include softswitch, IMS, and application server architectures, protocols, and service enablers such as SOA. Jim joined Heavy Reading after nine years at Nortel Networks, where he tracked the VOIP and application server market landscape, most recently as a senior marketing manager. Additional industry experience was gained with Bell Canada, where he performed Intelligent Network and SS7 planning, numbering administration, and definition of regulatory-based interconnection models. Hodges holds a B.A. in Politics from Queen's University, as well as a BComm from the University of Windsor.
Senior Analyst (UK)
Gabriel focuses on wireless technologies and services, including 802.11 wireless LAN, ultrawideband, WiMax, and 3G. He has covered the wireless data industry since 1998, previously as Chief Analyst of the monthly Unstrung Insider, published by Heavy Reading's parent company Light Reading; he was additionally responsible for the overall editorial planning of Light Reading's entire line of Insider research newsletters. Prior to joining Unstrung, Gabriel was the editor of IP Wireline and Wireless Week at London's Euromoney Institutional Investor. He often presents research findings at industry events and is regularly consulted by wireless networking technology leaders.
Banerjee focuses on service provider IT, including all aspects of telecom software research. Banerjee examines the breadth of software used by communications service providers in customer, business, service, and infrastructure management. His area of focus includes all aspects of BSS, OSS, SDP, digital commerce, revenue assurance, service assurance, and elements that span both the infrastructure and network software markets, such as data warehousing, analytics, and business intelligence. Prior to joining Heavy Reading, Banerjee was the VP of Next Generation Software Systems at Yankee Group, leading and overseeing all aspects of their telecom software research. He also worked for the billing and customer care division at Lucent Technologies, and subsequently the global software and services group at CSG Systems. He has worked for utility companies in Asia and Europe in a number of business development and technology functions. Banerjee speaks regularly at leading communications industry events. He holds a BE in electronics and communications from Manipal Institute of Technology in India and an MS in computer information systems from Bentley College. He also holds an MBA from the University of Glasgow Business School.
Managing Editor (Philadelphia)
Matthew edits and manages the production of our ever-growing roster of Insider and Heavy Reading research reports, shepherding copy from our analysts' big brains to its eventual, triumphant arrival on the Web. To set certain popular misconceptions to rest once and for all: Matthew was not found wandering the sewers of Philadelphia as a child during the winter of 1982, nor ever exhibited to the public in any sort of "freakshow"... only briefly, in July 1983, to selected persons of standing in the scientific and literary community.
Our Associate Analysts and Testing Partners
Analyst, Components Insider
Founder and Principal, Earlswood Marketing
Analyst at Large, Heavy Reading
Simon has more than 20 years of experience in the components and semiconductor business. In addition to founding Earlswood Marketing, he has held marketing and technical positions at various companies, including National Semiconductor and Fujitsu, covering Europe, North America, and Japan. Simon has hands-on experience with a wide range of technologies, including Ethernet, ATM, Sonet, IP, and DSL for both consumer and business applications. He holds a Bachelor's (Honors) in electrical and electronic engineering from Brunel University in London.
Analyst, Services Software Insider
Analyst at Large, Heavy Reading
Caroline was most recently with Ovum, where she wrote a number of market reports and led large market research projects for clients including IBM and BT. She has been a freelancer since 1993, focusing on various aspects of the IP market and IT/telecom convergence. Her clients have included the European Commission, for which she carried out several research projects in conjunction with European partners, a range of UK ITC services companies, and several other analyst firms. She writes regularly for Capacity magazine. She is based in North Dorset, U.K.
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Where the Latin American mobile market is now and where it's headed.