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M2M Is All About the Ecosystem, Operators Say

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ORLANDO -- Management World Americas -- Wireless service providers are pursuing machine-to-machine as their next big growth area, but for now are mostly focused on building an ecosystem that is easy for applications developers to build to and for consumers to use, according to a keynote panel here this morning.

Speakers for three of the four wireless operators represented, namely AT&T Mobility LLC , Deutsche Telekom AG (NYSE: DT) and Sprint Nextel Corp. (NYSE: S), said they are working with developers, enterprise customers and other industries to enable connected cars, smart homes and M2M apps in transportation, manufacturing and other industries globally. In their sights is an industry expected to hit 50 billion connected devices by 2020 and to generate $51 billion worldwide in connectivity revenue.

“We tend not to provide the applications,” said Eric Krauss, director of M2M product management, AT&T Mobility. “Our enterprise customers are looking for help with hardware, networks, and end-to-end service platforms -- they want us to provide flow-through diagnostics down to network and device layer, and they want connectivity layer between our data centers and their data centers.”

Jurgen Hase, VP of the M2M competence center for DT, said his company views the M2M ecosystem as very similar, whether it is developed for a smart home, for a connected car or for other environments.

“Our job is to connect ecosystem -- our part of the connected home or connected car, in the same way, is to create an ecosystem where all the different partners can add their solution and use our platform to connect whatever they want,” Hase said.

The one exception was Verizon Wireless -- according to Glenn Eggert, director of M2M product marketing at Verizon enterprise solutions, who said his company is placing “pretty big bets on a few verticals,” namely telematics or connected cars, health care and energy management. Verizon is developing a horizontal approach to M2M designed to scale, but is going to market it as developed solutions for these industry segments, he said.

Sprint is also focused on telematics, and has already partnered with Chrysler to offer connected vehicles -- Dodge Ram trucks and Dodge Vipers. The carrier’s role is as an “end-to-end systems integrator,” said Tom Nelson, director of marketing, wholesale and emerging solutions, Sprint. The goal is to create an in-car connectivity system that can provide a Wi-Fi hot spot, deliver information or entertainment services, and convey location, emergency and vehicle information in a manner that is intuitive, safe and not distracting to the driver, he said.

“We look at what we can do to simplify M2M, to make it easier to deploy. That is our role,” Nelson said.

Contrasting with the two carriers’ approach to connected cars was the Microsoft Corp. (Nasdaq: MSFT) answer: a Windows-based approach embedded in Ford vehicles that interacts with multiple M2M networks, without human intervention.

“The network of networks is where the power is,” said Eric Troup, CTO, worldwide communications and media industries, Microsoft. But he admitted that there is also power in the data that uses those networks and connections, saying that most of that data is controlled within the industry verticals. As a result, Microsoft plans to partner to tailor its Azure platform for vertical M2M solutions.

Christian Solomine, director of M2M for Rogers Communications Inc. (Toronto: RCI), explained how his company has teamed up with seven other global operators to develop a seamless global M2M service. The other operators are NTT Docomo Inc. (NYSE: DCM) in Japan, KPN Mobile and Telefónica SA (NYSE: TEF) in Europe, Singapore Telecommunications Ltd. (SingTel) (OTC: SGTJY) in Singapore, VimpelCom Ltd. (NYSE: VIP) in Russia and Telstra Corp. Ltd. (ASX: TLS; NZK: TLS) in Australia. (See M2M's Magnificent Seven.)

All seven companies happen to be on a single backend system from Jasper Wireless, but Solomine said that is not a requirement for joining the alliance, which intends to expand. One key element is using SIM-card management from established software providers to enable a single SIM for a global company’s M2M solution. The group also provides single points of contact/support for each customer, and standardized pricing.

Where the alliance doesn’t have a wireless footprint, it can use the most favorable roaming plan among the seven companies to save its clients further on their global deployments, he said.

— Carol Wilson, Chief Editor, Events, Light Reading

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cnwedit
User Ranking
Wednesday December 5, 2012 11:00:08 AM
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So I asked a panel of cable providers talking about "The Digital Lifestyle" about the notion of creating an ecosystem for M2M and they offered some differing views.

Reza Kamran of Telus says that M2M ecosystem already exists and that carriers should not try to create a new one, particularly one that is siloed to their networks. He compared that view of things to the early days of the Internet when AOL and others thought they could provide all the news, entertainment and communications that consumers needed from the Internet.

At this point, Kamran says, it would be better to join third-party developers -- which, to be fair, is what the wireless operators were also talking about - and not try to create the platform on which they will build their apps.

Stefan Galloro, who is the M2M lead at Rogers Communications, says there is already a B2B ecosystem for M2M, but what still has to develop is a secondary ecosystem that will allow consumers to turn up multiple different devices on their wireless service provider's network via portals or other easy-to-use methods. Galloro says that is still about five years out.

cnwedit
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Wednesday December 5, 2012 10:26:21 AM
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This could well be a case of different perspectives from different parts of AT&T, but the speaker was very clear about the ecosystem bit - wanting to partner, etc.

I would be surprised if AT&T didn't do a connected home play - it would be a major missed opportunity. But maybe they are realizing they don't have all the expertise and will sign up partners to be part of their offer.

SReedy
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Wednesday December 5, 2012 10:21:51 AM
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I'm not sure AT&T is telling the truth there, at least not for the connected home where its strategy is very much to be the branded service provider with AT&T Digital Life. I think Verizon is leaning this way too. Lowell McAdam talked up the carrier's plans for health care yesterday at the UBS conference: http://www.innovationgeneration.com/author.asp?section_id=2557&doc_id=255454&

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