Service Provider Information Technology, or SPIT, is Light Reading's term for the evolving set of non-traditional telecom (and data networking) technologies that allow for a greater degree of flexibility in the creation, management, delivery, and monetization of new-generation communications services.Learn More
SPIT Infographic
What exactly is Service Provider IT and how does it relate to the communications ecosystem? Here's a graphic that'll give you a snapshot of what we're talking about and appeal to your inherent aesthetic sensibilities
SPIT Manifesto
What is SPIT, why is it 'hot stuff' and how does it relate to the major challenges facing communications service providers today? The updated SPIT Manifesto answers these questions and achieves the near impossible task of giving a slime green splat a happy home.Learn More
SPIT Video
For operators looking to develop, deliver and monetize new services, run their companies more efficiently and provide an overall better experience for their customers, Service Provider IT, or SPIT, is just as important as the network.Learn More
The burgeoning mobile services market in Africa is fueling demand for Service Provider Information Technology (SPIT) systems that can support the back office needs of the continent's operators, as well as generating new business for wireless infrastructure vendors (as we noted Tuesday -- see Africa's Wireless Gold Rush).
Zimbabwe's national operator TelOne has deployed FTS's Leap Billing system for a range of tasks, including convergent billing and charging, interconnect billing, invoicing, order management, customer management, network management and mediation.
South African operator Vodacom Pty. Ltd. , which has 31 million customers, is using The Now Factory's Mobile Moments Vantage system as part of its plans to monitor its data services and optimize customer experience metrics. The news follows last week's announcement that Vodafone Ghana, which has 4.3 million customers, has chosen The Now Factory to monitor its customers' mobile data service experiences. (See Vodafone Goes to The Now Factory for CEM.)
MTN South Africa has chosen Celcite's network optimization offering to help manage its 2G and 3G networks. The operator will use the COPS-AIC software for root cause analysis of network problems.
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