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VZ Verifies FiOS Grounding Failures

Verizon Communications Inc. (NYSE: VZ) is still having trouble making sure all of its FiOS installations in New York are properly grounded, as spelled out in the National Electrical Code, Light Reading has learned.

Improperly grounded optical network terminals (ONTs) aren't exactly the lead-based paint of broadband networks. And they're certainly not as harmful or menacing as AT&T Inc. (NYSE: T)'s battery blow-ups from the past few years. (See AT&T Begins Massive Battery Replacement.) But New York officials have said, in public documents, that they believe "FiOS may form an electrically conductive path both to the outside world as well as other electrically powered devices inside the building."

So, with a lot of urging from its cable competitors, New York state officials have been all over Verizon to do something about its FiOS-connected homes that have failed inspection. The solution, a Network Review Plan that Verizon proposed in July, is taking place now. Verizon has said it will inspect its new and old installations and report those findings to the state, as a first step toward cleaning up whatever harmful specter -- actual or perceived -- lurks outside consumer homes.

According to data filed with the New York Public Service Commission this afternoon, Verizon, in the month of August, inspected more than 15 percent of its installed base of FiOS-connected homes in New York.

The result: a 59 percent failure rate.

Some context: Apparently more than one third of the homes inspected were listed as having "no access," which could mean those homes may have failed by default, since the inspector couldn't reach or access the ONT. Calls to Verizon went unreturned on Friday afternoon.

In its new installations, Verizon fared better, but was far from perfect as the data in the table provided shows:

Table 1: Verizon's New Installation, Grounding Compliance Audit, August 2008
Location Percentage of New FiOS-installed Homes in Compliance with the National Electrical Code
Staten Island 78
Brooklyn 63
Queens 59
Bronx 79
Manhattan 98
North Suffolk 90
South Suffolk 95
North Nassau 89
South Nassau 93
Western 99
Central 85
Capitol North 82
Capitol South 84
S. Westchester 68
N. Westchester 94
Rockland 89
All of New York State 83
Source: Verizon

For a more complete overview on the FiOS grounding fiasco, with pictures, see Verizon Foes Ground & Pound in New York. The New York Public Service Commission is set to consider "whether to approve, modify, or reject, in whole or in part" Verizon's Network Review Plan on Monday.

Until then, don't put your tongue on anything hanging from a FiOS ONT.

— Phil Harvey, Editor, Light Reading

Newest Comments First       Display in Chronological Order
Page 1 of 3 Next >
zukoff
User Ranking
Friday October 3, 2008 4:36:48 PM
no ratings
Twisted pair and coax will both conduct electricity-i.e. lightening or from a power conductor
bollocks187
User Ranking
Wednesday October 1, 2008 9:25:07 PM
no ratings
What is silly here is Verizon you woukld have expected to be a stickler for "compliant' avoid grounding ONTS to save themselves some money. This would require more work by the OSP technicians and they would not want that.

That would be 1 ONT installed every 2 days by a technician from now on.


lite-brite
User Ranking
Wednesday October 1, 2008 7:25:54 PM
no ratings
wouldn't that fly in the face of the whole reasononing behind using twisted-pair? I can understand grounding coax braiding, but twisted-pair?
zukoff
User Ranking
Wednesday October 1, 2008 6:51:16 PM
no ratings
There is also a bond to a common ground. (or there SHOULD be).
brookseven
User Ranking
Tuesday September 30, 2008 5:39:28 PM
no ratings

Actually, your land line is not directly grounded but floats and shunts lightning to ground via protectors like Gas Tubes and MOVs. If your land line was directly grounded, that would be a problem.

seven
zukoff
User Ranking
Tuesday September 30, 2008 5:06:14 PM
no ratings
Because the rules require grounding for public safety. Your land line is grounded, as is your cable TV.
Duh!
User Ranking
Tuesday September 30, 2008 2:05:14 PM
no ratings
From what I understand, the regional collective bargaining agreements with the IBEW govern how much work can be contracted out under what circumstances. Northeast region is apparently pretty exclusive, mid-Atlantic and Western less so. This is always a big point in negotiations, if you read the rhetoric that comes out of the IBEW at contract time.

rael13
User Ranking
Tuesday September 30, 2008 1:27:07 PM
In the Maryland suburbs around DC, almost all of the work in done by people with Verizon contractor signs pasted up over their companies signs on their work vechicles. I see very little Verizon activity. The folks that tore up my yard were not from Verizon.
brookseven
User Ranking
Tuesday September 30, 2008 12:38:50 PM
no ratings

Let me use the simple example.

Lightning hits your house. Your phone lines are now charged with electricity. It wants to go somewhere and it is safer to ground the system so that energy goes to ground and not run around your house.

seven
optoslob
User Ranking
Tuesday September 30, 2008 8:58:11 AM
no ratings
I'm a long way removed from the practicle side of FIOS, BUT GND'ing the ONT sounds like a real dumb idea to me.

Can't really understand the safty / compliance side of it either.
Can someone please explain?

optoslob



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