& cplSiteName &
Key developments related to customer experience management (CEM) support systems and deployments.
By Caroline Chappell, Practice Leader, Cloud & NFV, Heavy Reading, 6/22/2016
The major topic of discussion at Nokia's Network Management Breakfast, held in Nice during TM Forum Live 2016, was automation. Important questions were addressed: ...
By Jeff Gordon, 6/17/2016
In previous articles in this short series based on the results of a survey conducted by Heavy Reading, we've highlighted the growing appetite telecom operators have ...
By Light Reading, 6/7/2016
For Chris MacFarland, chairman and CEO of Masergy, it's all about the customer experience, and how to make it better.
By Ray Le Maistre, Editor-in-chief, 5/21/2016
Three years after introducing the category, the number of submissions for the Leading Lights Outstanding OSS/BSS Vendor category continues to grow and the quality and ...
By Carol Wilson, Editor-at-large, 5/13/2016
Innovation in the small business space takes a particular creativity, as the revenue generated in this market segment comes in many smaller envelopes, so new products ...
By Ray Le Maistre, Editor-in-chief, 5/11/2016
NICE, France -- TM Forum Live! -- Having benefited from its previous acquisition of Tribold in 2013, OSS/BSS specialist Sigma Systems is closing in on the acquisition ...
By Sarah Thomas, Director, Women in Comms, 5/4/2016
In the startup world, female founders and CEOs are typically even harder to find than female leaders in the larger tech community, with only around 16% of US tech ...
By Paul Rainford, Assistant Editor, Europe, 4/27/2016
Also in today's EMEA regional roundup: Telenor adds customers in Asia; BT to trial broadband-only services; du, Polystar extend their analytics relationship; Game of ...
By Paul Rainford, Assistant Editor, Europe, 4/25/2016
Also in today's EMEA regional roundup: M-Pesa passes customer milestone; Zain feels the heat in Q1; fancyphone startup targets London's moneybags.
By Carol Wilson, Editor-at-large, 4/18/2016
Nokia today provides the first view of its post-merger virtualization management and orchestration strategy, launching the updated CloudBand portfolio, the ...
By Carol Wilson, Editor-at-large, 3/31/2016
With the move to virtualization, telecom folks are having to develop new skills, much of it around software development, to keep up with the shift away from purpose-built gear to white boxes and disaggregated software.
By Ray Le Maistre, Editor-in-chief, 3/29/2016
Time is running out to participate in Leading Lights 2016, the industry's most prestigious awards program, but the good news is that it's quick and easy to enter and ...
By Iain Morris, News Editor, 3/29/2016
Telefonica's César Alierta will be replaced as executive chairman by deputy José María Álvarez-Pallete on April 8, the Spanish telecom giant has revealed.
Message Boards
More Message Boards
Telco Transformation
NTT DoCoMo CEO Hails Partnership Approach
Aditya Kishore, Practice Leader, Video Transformation, 6/30/2016
DoCoMo's new head credits its "d+" partnership initiative for enabling new ...
China Telecom: Future of Telecom Is 'Human-Machine Intelligence'
Aditya Kishore, Practice Leader, Video Transformation, 6/30/2016
Chairman says China Telecom must focus on providing 'intelligent services' for ...
Telecom Innovators Video Showcase
Prime Reading
US Giants Carve Out Role in the Industrial IoT
Sarah Thomas , Director, Women in Comms , 2/2/2016
AT&T and Verizon are taking different approaches to the Industrial Internet of ...
Leading Lights 2015: The Finalists
Ray Le Maistre , Editor-in-chief , 5/7/2015
Light Reading is proud to announce the finalists for this year's Leading Lights ...
EuroProfile: Astellia
Ray Le Maistre , Editor-in-chief , 4/30/2015
French network monitoring and analytics specialist is on a mission to help mobile ...
5G: Meet the Influencers
, 4/23/2015
A primer on the numerous organizations – some standards-oriented, some regional ...
Awards
Intel Capital Diversity Fund
Know a female-led, communications-focused startup worthy of Intel's $125M Capital Diversity Fund?

Tell us more about it here!
Megaphone Moment
Rants, raves, and opinions
Blow off some steam
Latest
5/13/2016 4:55:16 PM
83highbury
83highbury
4/14/2016 10:09:21 AM
Basil! BASIL!!!
mendyk
3/29/2016 2:03:55 PM
Code cracked
mendyk
3/17/2016 2:53:38 AM
seo training in chennai
raviselvi27@outlook.com
2/17/2016 11:53:02 AM
Google is Top Donor for Sen. Bernie Sanders
DanJones
2/3/2016 11:07:23 AM
Zuckerberg headlines MWC again? Discuss
Ray@LR
1/14/2016 2:45:02 PM
Headline and lead of the year
Steve Saunders
11/16/2015 1:11:55 PM
VZ Layoffs
wanlord
Educational Resources
sponsor supplied content
Educational Resources Archive
Featured Video
BETWEEN THE CEOs - Executive Interviews
In Silicon Valley, Steve Saunders sits down with Cisco's Yvette Kanouff for an exclusive in-depth interview.
At the BCE 2016 show in Austin, ECI Telecom CEO Darryl Edwards tells Light Reading founder and CEO about the Elastic Network concept and the company's NFV and cybersecurity developments.
Flash Poll
From The Founder
The more things change, the more they stay the same for Juniper's next-gen comms solutions, and that's a good thing.
LRTV Custom TV
ZTE Pre5G & 5G Solutions

6|30|16   |   02:23   |   (0) comments


At 5G World London, ZTE demonstrated two types of equipment, including 128 antenna Pre5G Massive MIMO and 15GHz high-frequency base stations.
LRTV Custom TV
Energy 2020: Technology Innovation to Fuel Power Efficiency

6|30|16   |   07:21   |   (0) comments


Managing energy costs and consumption as cable operators deploy new services requires new levels of innovation from technology partners. In this video, Dave Fellows, co-founder and CTO of Layer3 TV and chief scientist of the SCTE/ISBE Energy 2020 program, discusses such ambitious objectives as achieving a second 500% increase in efficiency in outside plant ...
LRTV Custom TV
Transitioning to Service Agile Networks

6|30|16   |     |   (0) comments


Packet optical networks are transitioning from proprietary converged systems to open disaggregated platforms. This video will describe the Fujitsu 1FINITY disaggregated platform, explore how 1FINITY interoperates with the Fujitsu FLASHWAVE platform and explain how 1FINITY is designed for software control, like with Fujitsu Virtuora NC.
Women in Comms Introduction Videos
Nokia's Advancement Plan: Bring Old Skills to New Roles

6|29|16   |   7:57   |   (1) comment


Nokia's Sandy Motley advises women to change their mindsets; get aggressive about advancing their careers; develop strong, diverse support networks; and always bring forth learned skills to take on new challenges and different roles.
Between the CEOs
CEO Chat: Cisco's Yvette Kanouff

6|28|16   |     |   (0) comments


In Silicon Valley, Steve Saunders sits down with Cisco's Yvette Kanouff for an exclusive in-depth interview.
LRTV Interviews
Comcast: Prepping Next-Gen Video Services

6|28|16   |     |   (0) comments


In this LRTV interview, Comcast's Elad Nafshi outlines where MSO stands with cloud DVR, OTT video, college and gigabit services.
LRTV Custom TV
Energy 2020: Creating Unique Standards for Cable's Unique Networks

6|28|16   |   09:30   |   (0) comments


Cable's unique network requirements require a specific set of standards for operators to increase power efficiency, according to Dan Cooper, vice president of critical infrastructure for Charter Communications and chair of the SCTE/ISBE Standards Program's Energy Management Subcommittee, and Ian Oliver, managing director of the Trenchant Group and a member of the ...
LRTV Custom TV
Masergy: 'Now Is the Time for NFV'

6|28|16   |     |   (0) comments


Hear Ray Watson, VP of Global Technology at Masergy, talk about the advantages that enterprises can leverage using Network Function Virtualization (NFV), and how Masergy takes a unique approach to solving customers' problems. For more information on Masergy, please visit www.masergy.com.
LRTV Custom TV
Masergy Leads the Charge With NFV Capabilities

6|28|16   |     |   (0) comments


Hear Tim Naramore, CTO at Masergy, talk about how focusing on solving specific customer challenges, providing self-service automation tools and being laser focused on the customer experience has enabled Masergy to be a leader in the NFV space. For more information on Masergy, please visit www.masergy.com.
LRTV Custom TV
Private Company of the Year - Affirmed Networks

6|27|16   |     |   (0) comments


At BCE 2016, Steve Saunders speaks to Hassan Ahmed about Affirmed's success.
LRTV Custom TV
Energy 2020: Growing Services, Not Consumption

6|24|16   |   07:18   |   (0) comments


Management of power requirements needs to be a key consideration as cable operators deploy new services, says Dan Cooper, vice president of critical infrastructure for Charter Communications and chair of the SCTE/ISBE Standards Program's Energy Management Subcommittee. In this video, Cooper discusses the importance of cable operators and technology partners ...
LRTV Huawei Video Resource Center
Huawei & TDC First to Launch DOCSIS 3.1 Trial in Europe

6|24|16   |     |   (0) comments


To meet the rising demands for high-speed broadband and to tackle fierce competition for 1.5 million household, TDC wanted to upgrade its network to use the latest technology. Using Huawei's DOCSIS 3.1 solution, TDC is now able to offer gigabit speeds to its customers.
Upcoming Live Events
September 13-14, 2016, The Curtis Hotel, Denver, CO
November 3, 2016, The Montcalm Marble Arch, London
November 30, 2016, The Westin Times Square, New York City
December 6-8, 2016,
May 16-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
Live Digital Audio

Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.

Animals with Phones
Hot Topics
'Brexit' Vote Hits BT, Vodafone
Iain Morris, News Editor, 6/24/2016
Brexit: It's Hard to See an Upside
Ray Le Maistre, Editor-in-chief, 6/29/2016
Qualcomm Readies Lower-Band 5G Testbed
Dan Jones, Mobile Editor, 6/27/2016
Sigfox Said to Face Customer Backlash
Iain Morris, News Editor, 6/27/2016
Arista Could Face US Import Ban – Reports
Mitch Wagner, West Coast Bureau Chief, Light Reading, 6/23/2016
Like Us on Facebook
Twitter Feed
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.