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Key developments related to customer experience management (CEM) support systems and deployments.
By Paul Rainford, Assistant Editor, Europe, 10/16/2017
Also in today's EMEA regional roundup: du trials Nokia's SDAN on NG-PON; Nokia unveils wireless PON offering; UK study bigs up AI's business potential.
By Josh Martin, IBB Consulting, 10/16/2017
Operators want to make a digital transformation and they need customers and employees to come along for the ride. In our "Kickstarting Digital Transformation" ...
By Ray Le Maistre, International Group Editor, 9/28/2017
Transformation has been a key buzzword in the communications networking industry for some years now but it's starting to have a dramatic impact on the people, ...
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By Iain Morris, News Editor, 9/27/2017
LONDON, 9/27/2017 – Heavy Reading senior analyst James Crawshaw talks to Light Reading's Iain Morris at Ovum's Digital Futures event about what digital transformation actually means for telecom network operators.
By Ray Le Maistre, International Group Editor, 9/25/2017
HONG KONG, 9/25/2017 – Digital and operations transformation is much more a people challenge than a technology challenge, according to the many service provider executives who shared their experiences at the recent Operations Transformation Forum in Hong Kong.
By Justin Schutt, Principal Consultant, IBB Consulting, 9/25/2017
In the previous article of this digital transformation series, "Kickstarting Digital Transformation," we discussed the importance of establishing three pillars to ...
By Ray Le Maistre, International Group Editor, 9/20/2017
Automated back office operations is becoming a hot topic amongst major operators, including many of those at the recent Operations Transformation Forum in Hong Kong.
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By Carol Wilson, Editor-at-large, 9/14/2017
Service assurance data will play a key role in how network operators bring automation to their service engines, but how that data is used is changing significantly in ...
By Tony Nappi, Principal Consultant, IBB Consulting Group, 9/11/2017
Now that pay-TV providers recognize the importance of digital transformation, they are starting to acknowledge that a company-wide approach is necessary for ...
By Carol Wilson, Editor-at-large, 8/30/2017
Almost half of global brand marketers think mobile network operators could help them engage with their customers across marketing channels, according to a recent ...
By Sarah Thomas, Director, Women in Comms, 8/30/2017
Network operators are looking at artificial intelligence first and foremost to help minimize the resources used in their networks, according to ETSI's Ray Forbes. ...
By Matt Dorney, Consulting Manager, IBB Consulting Group, 8/30/2017
MVPDs are recognizing the importance of digital transformation and have started taking steps to improve customer experience, service delivery and more. They are also ...
By Sarah Thomas, Director, Women in Comms, 8/28/2017
It sounds like Uber's below-the-radar third option to lead the company will be the winner, with multiple sources suggesting Expedia CEO Dara Khosrowshahi will be ...
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Enterprise Cloud News
HPE Steps Back From Hypercloud
Mitch Wagner, Editor, Enterprise Cloud, 10/20/2017
HPE says it's no longer selling custom servers for hypercloud providers such as ...
MongoDB IPO Shows Upside of Cloud, Open Source
Scott Ferguson, Editor, Enterprise Cloud, 10/20/2017
With a strong debut, MongoDB shows how powerful the combination of cloud, open ...
Telco Transformation
Security Spending Forecast to Hit $119B by 2021
Mike Robuck, Editor, Telco Transformation, 10/20/2017
Services and software are driving the bulk of security products and services ...
Windstream's Brown Discusses Virtualization Game Plan
Jeff Brown, Director, Product Management & Marketing, Windstream, 10/20/2017
Windstream is broadening its SDN and NFV reach while also taking an active role ...
Telecom Innovators Video Showcase
Prime Reading
Calix Gambles on a Software-Defined Reboot
Carol Wilson , Editor-at-large , 6/28/2017
Having invested big bucks to become a software company, Calix seems poised for a ...
US Giants Carve Out Role in the Industrial IoT
Sarah Thomas , Director, Women in Comms , 2/2/2016
AT&T and Verizon are taking different approaches to the Industrial Internet of ...
Leading Lights 2015: The Finalists
Ray Le Maistre , International Group Editor , 5/7/2015
Light Reading is proud to announce the finalists for this year's Leading Lights ...
EuroProfile: Astellia
Ray Le Maistre , International Group Editor , 4/30/2015
French network monitoring and analytics specialist is on a mission to help mobile ...
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From The Founder
Light Reading is spending much of this year digging into the details of how automation technology will impact the comms market, but let's take a moment to also look at how automation is set to overturn the current world order by the middle of the century.
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CxO Spotlight - Executive Interviews
Rajeev Suri's master plan is on the verge of paying off, if the telecom market would only cooperate.
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November 2, 2017, 8 Northumberland Avenue – London
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May 14-17, 2018, Austin Convention Center
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With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.

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