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Key developments related to customer experience management (CEM) support systems and deployments.
By Paul Rainford, Assistant Editor, Europe, 5/21/2018
Also in today's EMEA regional roundup: EE goes with Ericsson for subscriber analytics; du catches 5G fever; EU measures digital progress; Sky opens innovation center ...
By Sarah Thomas, Director, Women in Comms, 5/21/2018
AUSTIN -- BIG Communications Event -- It's still a challenge to find women for leadership roles in Silicon Valley, according to Matrixx Software's Jennifer ...
By Light Reading, 5/18/2018
At BCE 2018, Reliance Jio's president of Network, Global Strategy and Service Development, Mathew Oommen, describes how the operator has transformed the nature of mobile service delivery with its greenfield 4G network and, in doing so, changed the communications landscape in what is the second-biggest services market in the world.
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By Gary Miles, Chief Marketing Officer, Amdocs, 5/14/2018
It was back in 1996 when Bill Gates wrote his famous essay, "Content is King," saying, "Content is where I expect much of the real money will be made on the ...
By Ray Le Maistre, Editor-in-Chief, 5/12/2018
Digital transformation is the bedrock of many telco strategies, which is why so many companies take great care and attention when entering the Outstanding Digital ...
By Mitch Wagner, Mitch Wagner, Editor, Enterprise Cloud, Light Reading, 5/3/2018
Private companies enjoy freedom to focus on customer satisfaction and long-term results, not driven by the cruel quarterly cycles of equities markets. This year we're ...
By Alan Breznick, Cable/Video Practice Leader, Light Reading, 5/2/2018
As usual, it's no easy task selecting a winner in the "Most Innovative New Cable/Video Product or Service" area because there are so many worthy candidates, ...
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By Carol Wilson, Editor-at-large, 4/16/2018
128 Technology today announced deals with a systems integrator and its white box provider intended to let managed service providers offer SD-WAN on an automated, ...
By Paul Rainford, Assistant Editor, Europe, 4/11/2018
Also in today's EMEA regional roundup: EU officials raid Fox's London office; Nokia in talks with Google over airplane broadband sale; Orange Luxembourg goes with ...
By Light Reading, 4/10/2018
Without having a full automated network, you're not going to realize the potential of digital transformation, explains Telstra's director of Global Platforms, Jim Fagan, at Light Reading's Automation Everywhere conference in Dallas.
By Gagandeep Kaur, Contributing Editor, 4/2/2018
With around 20 years of experience, Noora Mat Rifin, head of Monetization at Celcom Axiata Berhad, is a veteran of Malaysian telecom industry. Over the years she has ...
By Paul Rainford, Assistant Editor, Europe, 3/28/2018
Also in today's EMEA regional roundup: Sky strikes fiber deal in Italy; Ofcom rules on ducts, poles and more; roaming subscriptions in the EU; Orange news.
By Kelsey Kusterer Ziser, Editor, 3/27/2018
DENVER -- Cable Next Gen-Technologies & Strategies -- While the initial three months of Shaw's BlueSky TV deployment last January may have been rocky, Carol Santerre ...
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Security Now
Satori Botnet Plays Hidden Role in Cryptomining Scheme, Researchers Find
Larry Loeb, Author, 5/21/2018
Several different researchers have found that recent attempts on TCP port 3333 is ...
Check Point: Cryptomining Malware Targeting Vulnerable Servers
Jeffrey Burt, Editor & Journalist, 5/21/2018
As the incidence of ransomware wanes, attackers are shifting to cryptocurrency ...
Broadband World News
Nokia Brings Smart Villages & Hope to Rural India
Alison Diana, Editor, Broadband World News, 5/18/2018
In keeping with the nation's ambitious Digital India project that seeks to reduce ...
In Quality We Trust: Operators Try to Reverse CX Trend
Alison Diana, Editor, Broadband World News, 5/17/2018
US companies lose $75 billion annually to poor customer experience — and ...
Telecom Innovators Video Showcase
Prime Reading
How Radcom's Pricing Model Is Set to Disrupt the Market
Ray Le Maistre , Editor-in-Chief , 2/7/2018
Radcom's VNF pricing model looks set to excite network operators and drain the ...
Calix Gambles on a Software-Defined Reboot
Carol Wilson , Editor-at-large , 6/28/2017
Having invested big bucks to become a software company, Calix seems poised for a ...
US Giants Carve Out Role in the Industrial IoT
Sarah Thomas , Director, Women in Comms , 2/2/2016
AT&T and Verizon are taking different approaches to the Industrial Internet of ...
Leading Lights 2015: The Finalists
Ray Le Maistre , Editor-in-Chief , 5/7/2015
Light Reading is proud to announce the finalists for this year's Leading Lights ...
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From The Founder
Light Reading founder Steve Saunders talks with VMware's Shekar Ayyar, who explains why cloud architectures are becoming more distributed, what that means for workloads, and why telcos can still be significant cloud services players.
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June 26, 2018, Nice, France
September 12, 2018, Los Angeles, CA
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 17, 2018, Chicago, Illinois
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
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CxO Spotlight - Executive Interviews
I got to visit Nortel in Ottawa only after-the-fact. It was 2011, and Ciena had long since completed its acquisition of the Metro Ethernet Networks group, arguably ...
Rajeev Suri's master plan is on the verge of paying off, if the telecom market would only cooperate.
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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