This week: Contact centers in the public sector, the overheating telecom market in Uganda, NFC-enabled smartphones on life support

August 12, 2011

2 Min Read
Contact Centers Go Public

Welcome to Research Rewind, a weekly recap of published telecom research and blogs from Pyramid Research and Heavy Reading.

This week we look at the contact centers in the public sector, the overheating telecom market in Uganda, and consider why NFC-enabled smartphones are seemingly on life support. It's all in this week's edition of Research Rewind.



That's Research Rewind for this week. Until next Friday, we'll see you online at Pyramid Research and Heavy Reading. May the telecom be with you!

— Matt Donnelly, Managing Editor, Pyramid Research

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like