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Claro Chile Goes All-In With Amdocs

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2/1/2013
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ST. LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Claro Chile, one of the country’s largest service providers, has selected Amdocs to consolidate its business and operational support systems (B/OSS) in order to speed delivery of new services, realize greater operational efficiencies and provide an enhanced experience for all of its customers. By replacing multiple legacy systems with Amdocs customer experience systems solutions, Claro Chile will enable true service convergence across all of its quad-play lines of business – mobile, landline, Internet and cable TV – while reducing total cost of systems ownership. Amdocs will deploy products for convergent charging, bill formatting, ordering, customer management, provisioning, activation, and its enterprise product catalog. Amdocs will also act as the project’s prime systems integrator. “To provide the best experience for our customers, we are consolidating our legacy systems using Amdocs’ solutions and business processes to give us a unified view of the customer across all our lines of business, enabling us to provide tailored services and offerings as we prepare for our 4G LTE launch,” said Gerardo Munoz, chief executive officer at Claro Chile. “We selected Amdocs as our strategic partner for this business transformation because of their proven track record in delivering, large complex projects that create a competitive advantage, such as the ability to rapidly introduce new services and bundles for our customers.” Amdocs Ltd.

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