& cplSiteName &

Cisco Wants to Tidy Up Desktop Videoconferencing

Mitch Wagner
5/20/2014
50%
50%

SAN FRANCISCO -- CiscoLive -- Cisco introduced hardware on Monday designed to make personal videoconferencing affordable, attractive, and practical. The DX80 is a 23-inch computer monitor that doubles as a high-performance videoconferencing unit and touchscreen Android tablet. The DX70 has a smaller display with the same videoconferencing technology and Android capabilities, designed for people who aren't looking to use it as a primary display.

Videoconferencing has failed to follow the technology path blazed by smartphones, which combine phone, digital camera, notepad, GPS, music player, and PalmPilot -- previously all separate devices -- into a single compact unit, said Rowan Trollope, senior vice president and GM of the Cisco Collaboration Technology Group. But desktop videoconferencing users still deal with device proliferation. "Today's typical desktop is cluttered with monitors, speakers, cameras, phones, keyboards, and PCs. Rather than creating an experience that enables productivity, technology gets in the way," he said.

Also, bandwidth and processor requirements for video are generally too steep for many users. Put it together and that makes videoconferencing hard to use, complicated to configure, and lousy quality.

The DX units are intended to change that. The big model looks like an iMac, and can serve as an external PC monitor. It's also a standalone Android tablet. The 24-inch DX80 will be priced under $2,000 and the DX70, with smaller screen, will be under $1,000.

The DX80
Source: Cisco
Source: Cisco

The DX70
Source: Cisco
Source: Cisco

Both units can serve as standalone videoconferencing devices, but the bigger DX80 is also designed to replace an external display for a desktop computer.

The devices incorporate hardware, software and connect to a cloud service designed to ensure an easy-to-use, high-quality video experience. Onboard processors handle compression and decompression for good video and audio on low bandwidth connections. The units have four microphones to automatically detect -- -and suppress -- sound coming from sources off-camera, to minimize distractions from loud-talking co-workers in open offices, and barking dogs and crying babies in home offices.

The touchscreens allow the devices to be used as shared sketchboards, and tilt easily to a 45-degree angle so people sharing a videoconference can start sketching out ideas onscreen as easily as they might do with paper and pen in a face-to-face meeting, Trollope said.

Android support allows the devices to run applications, including purpose-built vertical apps for industries such as healthcare. The units connect to existing address books and calendars, including Active Directory, Google, and Apple iCal. Integration with address books and calendars eliminates another obstacle to videoconferencing and conferencing systems like Cisco's WebEx, where people make clerical errors transcribing and misdialing dial-in numbers and conference codes. With the DX units, uses just click a big JOIN button when it's time to join a conference.

Similarly Cisco launched its Collaborative Meeting Room cloud service, which assigns a virtual meeting room to each individual, where they can meet with other people on a variety of devices and services, including WebEx, Microsoft Lync, Polycom conference phones, web browsers, or any other service supporting the SIP protocol. That service, which extends WebEx incorporating Intercloud, will be available from Cisco partners later this year.

Several customers took the stage with Cisco to describe how they're using the DX units. Paras and Associates provides translation services for healthcare providers. CEO Melinda Paras sees videoconferencing as an intermediate level of service that's better than phone. Though not as good as face-to-face translation, video is less expensive. Every nursing station in the world should have a unit like the DX, she declared.

David Day, global director of WorkPlace Services for Dow Chemical, sees videoconferencing as a way to extend Dow corporate culture to younger employees and the developing world.

— Mitch Wagner, Circle me on Google+ Follow me on TwitterVisit my LinkedIn profileFollow me on Facebook, West Coast Bureau Chief, Light Reading. Got a tip about SDN or NFV? Send it to wagner@lightreading.com.

(14)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Page 1 / 2   >   >>
Mitch Wagner
50%
50%
Mitch Wagner,
User Rank: Lightning
5/21/2014 | 9:43:15 PM
Re: Again
gconnery - "Seriously, we all have desktop computers.  Why would we need another device to do video conferencing on?  In case Cisco hasn't noticed we're all running Skype or Google Hangouts or WebEx or whatever on our PCs already.  Without spending another $2000 on a dedicated device that will only work with Cisco's own conferencing solution?"

Cisco says desktop computers result in substandard videoconferencing that people don't want to use. These devices will be great for videoconferencing and they'll make good desktop displays too. 
Mitch Wagner
50%
50%
Mitch Wagner,
User Rank: Lightning
5/21/2014 | 9:40:39 PM
Re: Again
I'm here at CiscoLive, where coinicidentally I ended up talking with someone about the Flip acquisition. They said it's likely Cisco dumped flip because Cisco realized the B2C business is outside its bailiwick. 

Which leads to the obvious question: Why did Cisco buy it in the first place, then?

At a press Q&A, John Chambers said Cisco isn't getting into the B2C business ever again. Theyr'e done with that. Of course, Chambers is retiring soon and maybe his successor will feel differently.

One interesting element about this announcement is that it's an attempt to create a B2B product that's as enjoyable to use as an Apple product. B2B products usually aren't enjoyable for the end-user at all. 
kq4ym
50%
50%
kq4ym,
User Rank: Light Sabre
5/21/2014 | 9:10:51 AM
Re: Again
I've always wondered why the need for a dedicated video system, with the proliferation of existing means for video conferences, most of which are free. And Cisco left a bad taste in my mouth after shutting down the Flip camera which was one of the cooler items and most convenient cameras I've ever had. I used it for years until it broke down recently. But, Cisco is smarter than me, and they must have some pretty good intelligence or guesses as to what they're doing with the new projects. Maybe they just have a lot of existing customers to sell the newest video versions to?
thebulk
50%
50%
thebulk,
User Rank: Light Sabre
5/21/2014 | 8:12:46 AM
Re: Again
@gconnery, 

Yeah, pretty much I can use facetime or skype or Habgout to talk to anyone fairly easily without having to install a cisco product. 
thebulk
50%
50%
thebulk,
User Rank: Light Sabre
5/21/2014 | 8:09:50 AM
Re: Again
Given the failure of Umi I hope they are going to change a lot of things about this platform. But it does seem that Cisco loves all things IP video right now and maybe they have something new in store for us. 
thebulk
50%
50%
thebulk,
User Rank: Light Sabre
5/21/2014 | 8:08:32 AM
Re: Again
I also thought the flip was a cool gadget, but had some shortcomings like its software platform. Also it was really a poorly timed item as the mobile device really became the go to camera and video camera, why would I carry another device when I had one on my mobile phone which I am always carrying anyway. 

 
gconnery
50%
50%
gconnery,
User Rank: Light Sabre
5/20/2014 | 6:12:39 PM
Re: Again
Yup.  Not a great idea either time.


Seriously, we all have desktop computers.  Why would we need another device to do video conferencing on?  In case Cisco hasn't noticed we're all running Skype or Google Hangouts or WebEx or whatever on our PCs already.  Without spending another $2000 on a dedicated device that will only work with Cisco's own conferencing solution? 
Mitch Wagner
100%
0%
Mitch Wagner,
User Rank: Lightning
5/20/2014 | 12:16:57 PM
Video love
Of course Cisco loves video in all it's forms. Video is very demanding of networks. Similarly, Exxon loves Hummers.
Mitch Wagner
100%
0%
Mitch Wagner,
User Rank: Lightning
5/20/2014 | 12:15:47 PM
Re: Again
I was very surprised by the death of the Flip. It was a great product. I expect Cisco saw it as a market too small to bother with. And perhaps Cisco foresaw that smartphones would eliminate the entire category.
Mitch Wagner
50%
50%
Mitch Wagner,
User Rank: Lightning
5/20/2014 | 12:14:12 PM
Re: WebRTC
I haven't heard anything from Cisco about WebRTC here. But day 2 is just beginning.
Page 1 / 2   >   >>
From The Founder
Light Reading today starts a new voyage as part of a larger Enterprise.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Interviews
Can Cable Climb Upmarket?

12|7|16   |     |   (0) comments


Carol Wilson and Alan Breznick assess cable's prospects for winning more enterprises in a landscape rocked by corporate M&A activity.
Women in Comms Introduction Videos
TalkTalk Exec: Find Your North Star at Work

12|7|16   |   3:38   |   (1) comment


Women need to find their purpose, a professional North Star, and create a personal board for themselves, according to Alex Tempest, director of partners at TalkTalk Business.
LRTV Interviews
Verizon: Beware Unknown Unknowns

12|7|16   |   04:58   |   (0) comments


Chris Novak, director of the Verizon Enterprise Solutions Risk Team, explains that enterprises who don't conduct a thorough audit of their assets often leave some things unprotected because they don't know they exist. Many times these unprotected assets are part of corporate M&A activity but left unshielded they can become a hacker's playground, he tells Light ...
LRTV Interviews
ETSI's CTO Talks NFV, 5G & NGP

12|5|16   |   09:45   |   (0) comments


Adrian Scrase, CTO at standards body ETSI, talks about the various initiatives and specifications developments related to NFV, 5G and NGP (next-generation protocols) that will underpin next-gen networks.
Women in Comms Introduction Videos
Korn Ferry Consultant: How to Find, Cultivate & Be the Best Talent

11|30|16   |   4:10   |   (2) comments


Erin Callaghan, a managing consultant for Korn Ferry Futurestep, shares strategies for companies to improve how they recruit and for women to ensure they don't get lost in the pipeline.
LRTV Custom TV
We Can Make the World More Sustainable

11|29|16   |     |   (0) comments


GeSI is a global e-Sustainability Initiative organization bringing together 40 big multinational companies around the world. According to GeSI's report, information and communication technology can make the world more sustainable. Luis Neves, chairman of GeSI, shared with us his opinion at Ultra-broadband Forum (UBBF2016).
LRTV Custom TV
Finding a New Way to Engage Customers & Drive Revenue

11|29|16   |     |   (0) comments


Mobile revenues are declining. Digicel, a player in the Caribbean telecommunications/entertainment space, has found a new way to engage customers and drive revenue. John Quinn, CTO of Digicel, shared with us its story at Ultra-broadband Forum (UBBF2016)
LRTV Custom TV
Do You Really Need Gigabit Infrastructure?

11|29|16   |     |   (0) comments


Altibox is the biggest fiber-to-the-home (FTTH) player and the largest provider of video and TV in Norway. They started out with zero customers in 2002. Now they have close to half a million households and companies attached to their FTTH business. Nils Arne, CEO of Altibox shared with us their story and insight on 5G at Ultra-broadband Forum (UBBF2016).
LRTV Custom TV
BTís Openreach Strategy & Its Updates in 2016

11|29|16   |     |   (0) comments


A lot of developments at Openreach this year in terms of strategy and planned investments. Peter Bell, CIO of Openreach BT, shared with us the updates of Openreach at Ultra-broadband Forum (UBBF2016).
LRTV Custom TV
ITU: The Broadband Is Our Future

11|29|16   |     |   (0) comments


At Ultra-broadband Forum, Houlin Zhao, Secretary General of ITU, discussed how important it is for countries, companies and everybody to be working together to help to build the broadband and digital economies (UBBF2016).
LRTV Custom TV
Tackling 5G in Dallas

11|28|16   |     |   (0) comments


Here are our highlights of the 5G North America show in Dallas, Texas with Light Reading's Dan Jones.
LRTV Interviews
Cox Prepping for Virtualization Trials

11|14|16   |     |   (0) comments


In this video interview, Cox's Jeff Finkelstein discusses MSO's plans to test managed business services in early 2017 and tackle Distributed Access Architectures.
Upcoming Live Events
December 6-8, 2016, The Westin Excelsior, Rome
May 16-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
Hot Topics
Cable Nodes Becoming a Choke Point
Brian Santo, Senior editor, Test & Measurement / Components, Light Reading, 12/5/2016
WiCipedia: After-School Coding, Salary Probing & Pro-Parenthood Companies
Eryn Leavens, Special Features & Copy Editor, 12/2/2016
Consolidated Snaps Up Fairpoint for $1.5B
Iain Morris, News Editor, 12/5/2016
Altice FTTH Bill Could Hit Almost $9.6B in US
Iain Morris, News Editor, 12/1/2016
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Eyal Waldman, CEO of Mellanox Technologies, speaks to Steve Saunders, CEO of Light Reading, for an exclusive interview about the 100 GB cable challenge, cybersecurity and much more.
Join us for an in-depth interview between Steve Saunders of Light Reading and Alexis Black Bjorlin of Intel as they discuss the release of the company's Silicon Photonics platform, its performance, long-term prospects, customer expectations and much more.
Animals with Phones
Live Digital Audio

Even when there's a strong pipeline of female talent in the comms industry, it tends to leak all the way to the top. McKinsey & Company says women experience pipeline leakage at three primary points: being unable to enter, being stuck in the middle or being locked out of the top. Each pipeline pain point presents its own challenges, but also opportunities to stop the leak. Wireless operator Sprint is making a conscious effort to improve its own pipeline from new recruits to the C-suite, and it wants the rest of the industry to do the same. In this Women in Comms radio show, WiC Board Member and Sprint Vice President of Enterprise Sales Nelly Pitocco will give us her take on the industry's pipeline challenges. Pitocco, who joined Sprint in May and has spent 20 years in the comms industry, will also offer solutions, share how Sprint is tackling the challenge within its own organization and take your questions live on air.