Light Reading
Heavy reading analyst Ari Banarjee says more attention must be paid to service assurance and quality of experience as SDN and NFV progress.

Analyst: SDN/NFV Succeeds or Fails on Management

Dan O'Shea
1/29/2014
50%
50%

Management and service assurance capabilities are key to the success of the software-defined networking (SDN) and network functions virtualization (NFV) movements, but not enough attention has been paid to these aspects, according to Heavy Reading analyst Ari Banerjee, who underscored that point this afternoon on a Service Provider IT Report radio show, "Service Fulfillment for the SDN/NFV Era."

What network operators most need to know is how to manage and assure quality of customer experience over evolving SDN/NFV environments, Banerjee said, because customers won't care whether operators are using traditional infrastructure or new "bare metal" components, just so long as it all works.

"If the customer experience is hampered, then all of this falls apart," he said. "Management technology is the building block which will either make these kinds of initiatives succeed or fail."

Are the TM Forum and the European Telecommunications Standards Institute (ETSI) NFV Industry Specifications Group listening?

Both TMF and the ETSI group have made great strides in pursuing standardization and common practices around SDN/NFV. The TMF in fact just announced that several of its current Catalyst projects are NFV-related, and at least a couple of those have been accepted as proof of concept projects by ETSI's NFV ISG, which has included a Management and Network Orchestration layer in its architecture. But, Banerjee feels service assurance and QoE need more focused attention. (See NFV Takes Center Stage for TM Forum.)

"Today's specs talk a bit about SLAs and QoE vaguely," Banerjee added in a live text chat that followed the radio show. "More concrete measurement parameters are needed."

Though the TMF and ETSI NFV ISG have ongoing conversations on SDN/NFV, the assessment of Banarjee and at least a couple audience members was that more could be done to make sure management is adequately addressed in the short term. Could a hybrid group designed to address management and service assurance details be part of the answer? CloudNFV , a consortium of vendors, emerged last year to address MANO (Management and Orchestration) issues in particular, but maybe conversations between the TMF and ETSI need to move to a more formalized level. (See Answering the NFV Management Challenge.)

Dan O'Shea, Managing Editor, Light Reading

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
steveharriman
50%
50%
steveharriman,
User Rank: Light Beer
2/11/2014 | 3:38:06 PM
History is our guide
Great article and comments. Sorry to be late the party -- this slipped off the radar.

Completely agree that management is a key enabler. History tells us that any new technology paradigm will not gain widespread adoption until the ecosystem is reasonably whole, and that includes management know-how, processes and tools.  SDN adoption will be far more evolutionary than revolutionary and it is incumbent on infrastructure providers and ISVs to both adapt existing management technologies and introduce new ones, where required, to provide the same level of visibility (and control) that network operators have today. It is naive to believe that programmability and automation will somehow displace humans. We will see more participation by the management software providers in the relevant standards bodies now that the viability of SDN/NFV is clear.

Full disclosure: I represent a management ISV. You can read more here: https://tinyurl.com/ke9y8ea    
TomNolle
50%
50%
TomNolle,
User Rank: Light Sabre
1/30/2014 | 9:21:54 PM
Re: There Are Formal Connections
I think that's very true about the timing of management issues.  I think we're forgetting a key point about the age of everything-virtual, which is that converting abstrations into instantiations is inherently a management process itself, and keeping track of what resources you've committed to do something is critical to managing that something in the long term.  We seem to be in an age of compartmentalization too; vendors look at product silos and the next quarter only, and standards groups have their niches, but sometimes struggle when a new concept of ecosystems smears all the boundaries around!
DOShea
50%
50%
DOShea,
User Rank: Blogger
1/30/2014 | 9:17:05 PM
Re: There Are Formal Connections
Thanks for the info on the liason. A few folks in the chat room after the radio show were wondering about that, and no one seemed to know for sure. Management leading the way seems like a great idea, but somehow more people need to be asking the question "How are we going to manage all this?" much earlier in the innovation conversation.
TomNolle
50%
50%
TomNolle,
User Rank: Light Sabre
1/30/2014 | 8:33:11 AM
There Are Formal Connections
The TMF filed the documents for liaison with the ETSI ISG so there are formal links between the bodies.  The point here is that management of virtual functions is a subset of managing services, which means that while the ETSI ISG can solve the incremental problems of virtual functions, broader management issues are out of scope.  The TMF is at least one of the appropriate bodies to address the broad management shifts.  I agree completely that management is the core of the future of any next-gen networking strategy.  In fact, we have to start thinking of management/operations as leading us into the new age of services rather than being dragged along.  We've started too many initiatives down at the bottom and hoped we could build up to something sensible.  Hope's a bad way to transform an industry, IMHO.
Flash Poll
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments


Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments


Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment


Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments


Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments


Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments


With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments


Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments


Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments


Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
LRTV Huawei Video Resource Center
The Evolving Role of Hybrid Video for Competitive Success

7|4|14   |   4:09   |   (0) comments


At Huawei's Global Analysts Summit in Shenzhen, China, Steven C. Hawley from TV Strategies speaks to us about the evolving role of hybrid video for competitive success.
LRTV Huawei Video Resource Center
How CSPs Leverage Big Data in the Digital Economy

7|4|14   |   4:48   |   (2) comments


Justin van der Lande from Analysys Mason shares with us his views on how telecom operators can leverage customer asset monetization with big data. His discusses the current status of big data applications and the challenges and opportunities for telecom operators in the digital economy era.
LRTV Huawei Video Resource Center
Accelerator for Digital Business Future Oriented BSS

7|4|14   |   3:08   |   (0) comments


Mobile and internet are becoming intertwined; IT and CT are integrating; and leading CSPs have begun to transform to information service and entertainment providers. How should the BSS system evolve to enable this transformation? Karl Whitelock, an analyst at Frost & Sullivan, shares his views.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
June 9-10, 2015, Chicago, IL
Infographics
Packet Design asks network professionals how they handle the cloud, SDN, and network management.
Today's Cartoon
Vacation Special Caption Competition Click Here
Latest Comment
Hot Topics
The Municipal Menace?
Jason Meyers, Senior Editor, Utility Communications/IoT, 7/22/2014
Cisco Puts a Fog Over IoT
Sarah Reedy, Senior Editor, 7/23/2014
Apple Earnings: Strong iPhone Sales, iPad Sales Slump, $7.8B Profit
Mitch Wagner, West Coast Bureau Chief, Light Reading, 7/22/2014
Salary Survey Report 2014
Sarah Reedy, Senior Editor, 7/23/2014
Facebook: 30% of Users Are Mobile-Only
Mitch Wagner, West Coast Bureau Chief, Light Reading, 7/24/2014
Like Us on Facebook
Twitter Feed