Light Reading
Comcast Business survey indicates that WiFi is a better customer retention tool than candy, water, or free magazines.

WiFi Is Better Than Chocolate?

Light Reading
Infographics
Light Reading
5/14/2014
50%
50%

If you're a small business owner, you're better off skipping the mints and offering free WiFi instead.

According to a new Comcast Business survey of entrepreneurs and small business IT decision makers, WiFi is a much better tool than free candy, water, community bulletin boards, or magazines when it comes to keeping customers happy. More than 85% of respondents agreed that WiFi trumps all these other perks. (See Comcast Whips Up More WiFi.)

That said, not every business is jumping on the WiFi train. Some -- predominantly those that have been in business 20 years or more -- told Comcast Business that they had concerns over tech support, employee distraction, and costs associated with managing a WiFi network.

For the rest of the pro-WiFi folks, check out the infographic below about the perks of WiFi for small business owners. (Or click here to see a larger version of the image.)

(47)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
<<   <   Page 3 / 5   >   >>
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/3/2014 | 1:05:41 PM
Re: Reality check
Kruz, 

You lost me. How it would be there, just completing your actions? 

-Susan
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
6/2/2014 | 8:19:19 AM
Re: Reality check
I totally agree. But the problem is still with technology: it stands in the way. It should evolve in a way to become rather seamlessly integrated in your daily routine, i.e., you don't have to reach for it. It's just there, completing your actions.
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/2/2014 | 6:53:08 AM
Re: Reality check
Kruz, 

Hmm I can't tell you much because part of the experiment was with the objective of writing an article about it and I haven't written it yet. I will let you know when I have it ready. 

However, I can tell you what happened today. I believe it's quite illustrative. As I got used to not being a slave of carrying the phone with me as if it were an exygen tank I rarely remember to charge it unless I know I am going to take pictures. 

So, early this morning I went for a walk. The phone was not charged, naturally, I was not bothered by it. During the walk, I saw a beautiful family of swans. The little ones were learning how to get their own food. I regretted for a minute that I didn't have the phone with me to take a picture.

The feeling disappered fast. I was enjoying the moment too much to worry about the phone, or a picture that I can see on Google images. I stood there watching their movements for a long, long time. It was a beautiful scene; I enjoyed every second I slowly walked along them as they moved.

If I would have had the phone, I would have taken a picture and continued my walk missing all what I saw in the long time I was there. Then, at home, I would have uploaded the picture, maybe to Facebook, so everyone could see the beautiful family of swans. Then, less than a minute looking at the picture and end of the story. 

I would have missed a precious moment that was unique and I really enjoyed. :)

-Susan   
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
6/2/2014 | 2:36:03 AM
Re: Reality check
I would do it as an experiment. What have you come to notice from your 1 year detox?
thebulk
100%
0%
thebulk,
User Rank: Light Sabre
6/1/2014 | 8:47:20 AM
Re: WiFi is better than chocolate
I live in asia and travel internationally mostly, so I pretty much always have to make a hop someplace, I have a few key airports I like to schedual my transits at because I know I will be able to get free wifi, and in most cases it will be fast. 
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/1/2014 | 1:25:06 AM
Re: Reality check
Kruz, 

It's hard at the beginning, but it gets better when you start feeling the freedom that it brings. :) 

You say you would do it if needed. What would be that need that would trigger you to do it? Wouldn't you do it by choice? Okay. Not a year. What about a week? I promise you will learn a lot. 

-Susan 
briandnewby
50%
50%
briandnewby,
User Rank: Light Sabre
5/31/2014 | 11:59:05 PM
Re: WiFi is better than chocolate
I can never get the free wifi.  In Atlanta, I'm lucky it does anything.  Same for SW Airlines' Dallas Love Field unless I'm in the center of the airport, and then, it's still very slow.  Charlotte seems to have just certain sites and I've never figured out the Kansas City wifi.  It's always faster and easier to use an aircard.
thebulk
50%
50%
thebulk,
User Rank: Light Sabre
5/31/2014 | 10:38:05 PM
Re: WiFi is better than chocolate
@briandnewby, I am one of the ones guilty of booking flights with transits through airports who have free wifi. 
SachinEE
50%
50%
SachinEE,
User Rank: Light Sabre
5/31/2014 | 2:01:36 PM
Re : WiFi Is Better Than Chocolate?
I strongly support the fact that WiFi is far much better than all the other after sales services businesses may offer to their customers.  With the rate at which technology is developing, all the businesses should gladly join the WiFi train. They should not really consider the costs that are associated with managing a WiFi network. This is because a majority of people seek out for places with free WiFi. Most passengers prefer busses and flights that have the free WiFi.
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
5/31/2014 | 9:39:17 AM
Re: Reality check
If I have enough coffee reserves then yes :) On a more serious note, I admit it will be hard, but I would do it if needed. I am without a fb account by choice, and yet am much more connected than anyone else.
<<   <   Page 3 / 5   >   >>
Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Interviews
From 4G to 5G: Alcatel-Lucent's Dave Geary

11|25|14   |   09:09   |   (1) comment


Dave Geary, President of Wireless at Alcatel-Lucent, talks about the evolution of the 4G market, small cells, partnerships, 5G and the IoT.
LRTV Huawei Video Resource Center
Building a Secure Telefonica Network With Huawei's High-End Firewall

11|24|14   |   4:37   |   (0) comments


Andrew Davies, IP architect of the Telefonica, a leading digital communications company, discusses the Huawei security gateway solution and putting the solution into the testbed.
LRTV Huawei Video Resource Center
Huawei Partners with Spirent to Verify CE12816's 10GE Port & TRILL Networking Capabilities

11|24|14   |   2:50   |   (0) comments


Spirent Communications is the world's leading supplier for telecom testing appliances and solutions. Spirent has been in a close partnership with Huawei for a long time.
LRTV Huawei Video Resource Center
Saudi Airlines & Its ICT Transformation

11|24|14   |   2:07   |   (0) comments


In this video, Saudi Airlines discusses its network problems and how Huawei's Agile Network is its all-in-one solution.
LRTV Huawei Video Resource Center
Huawei's Agile Switch Benefiting Saudi Arabia's Yamamah Hospital

11|24|14   |   2:40   |   (0) comments


Saudi Arabia's Yamamah Hospital speaks about how Huawei's Agile Switch has improved the medical service's network infrastructure.
LRTV Huawei Video Resource Center
FanPlay & Huawei Build a Wireless Agile Smart Stadium

11|24|14   |   2:13   |   (0) comments


FanPlay is a cloud-based white label service, which is effectively a football fan engagement platform underpinned by mobile payment technology.
LRTV Huawei Video Resource Center
Building an Agile Stadium

11|24|14   |   3:54   |   (0) comments


Stadiums may be thousands of tons of concrete and steel, but they now need to be agile. Being at the stadium may not be as alluring as it once was. Sports franchises and stadium operators discuss how to get fans back.
LRTV Huawei Video Resource Center
Huawei Helps ChinaCache Tackle Challenges in the Internet Industry

11|24|14   |   3:09   |   (0) comments


ChinaCache is China's largest content distribution network supplier. Huawei's CE12800 has provided ChinaCache with very strong support in its establishment of an infrastructure network.
LRTV Huawei Video Resource Center
Cefinity on Managed Security Services & Next-Generation Firewall

11|24|14   |   7:05   |   (0) comments


Cefinity is a cloud management service provider in Southeast Asia. Ivan Zhang, CEO of the company, discusses the implementation of security service management in the cloud era.
LRTV Huawei Video Resource Center
Huawei's Agile Gateway in the Eyes of Cefinity

11|24|14   |   2:11   |   (0) comments


Cefinity is a managed service provider for enterprise networks. The company currently uses Huawei's AR series routers for the most complete range of functions. CEO Ivan Zhang speaks about the advantages of the AR series routers.
LRTV Huawei Video Resource Center
CTO of Bus-Online Talks About Huawei's Agile Gateway

11|24|14   |   2:53   |   (0) comments


Bus-Online covers around 100 million users everyday. In addition to providing mobile TV, and advertising services to the public, Bus-Online has also entered the field of mobile Internet.
LRTV Huawei Video Resource Center
Amsterdam ArenA as an Agile Campus

11|24|14   |   3:31   |   (0) comments


The Amsterdam ArenA, home of the Ajax soccer team, can be a crowded space. ArenA has partnered with Huawei to work on bringing ample bandwidth to 53,000 people at the same time.
Upcoming Live Events
December 2, 2014, New York City
December 3, 2014, New York City
December 8-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
April 14, 2015, New York City, NY
May 6, 2015, McCormick Convention Center, Chicago, IL
May 13-14, 2015, The Westin Peachtree, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
Irish Telecom outlines the rise of VoIP technology, including its adoption within businesses and their perception of its quality.
Hot Topics
Bell Labs Chief Slams 'Toy' Networks
Robert Clark, 11/19/2014
$38.3M: Ain't That a Kik in the SMS
Sarah Reedy, Senior Editor, 11/20/2014
Do You Have a 2020 Vision?
Dennis Mendyk, Vice President of Research, Heavy Reading, 11/21/2014
Operators Should Block Ads to Get Their Cut, Startup Says
Sarah Reedy, Senior Editor, 11/24/2014
$35B+ Spectrum Auction Dings Verizon, Shines Dish
Dan Jones, Mobile Editor, 11/24/2014
Like Us on Facebook
Twitter Feed