Light Reading

WiFi Is Better Than Chocolate?

Light Reading
Infographics
Light Reading
5/14/2014
50%
50%

If you're a small business owner, you're better off skipping the mints and offering free WiFi instead.

According to a new Comcast Business survey of entrepreneurs and small business IT decision makers, WiFi is a much better tool than free candy, water, community bulletin boards, or magazines when it comes to keeping customers happy. More than 85% of respondents agreed that WiFi trumps all these other perks. (See Comcast Whips Up More WiFi.)

That said, not every business is jumping on the WiFi train. Some -- predominantly those that have been in business 20 years or more -- told Comcast Business that they had concerns over tech support, employee distraction, and costs associated with managing a WiFi network.

For the rest of the pro-WiFi folks, check out the infographic below about the perks of WiFi for small business owners. (Or click here to see a larger version of the image.)

(47)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
<<   <   Page 3 / 5   >   >>
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/3/2014 | 1:05:41 PM
Re: Reality check
Kruz, 

You lost me. How it would be there, just completing your actions? 

-Susan
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
6/2/2014 | 8:19:19 AM
Re: Reality check
I totally agree. But the problem is still with technology: it stands in the way. It should evolve in a way to become rather seamlessly integrated in your daily routine, i.e., you don't have to reach for it. It's just there, completing your actions.
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/2/2014 | 6:53:08 AM
Re: Reality check
Kruz, 

Hmm I can't tell you much because part of the experiment was with the objective of writing an article about it and I haven't written it yet. I will let you know when I have it ready. 

However, I can tell you what happened today. I believe it's quite illustrative. As I got used to not being a slave of carrying the phone with me as if it were an exygen tank I rarely remember to charge it unless I know I am going to take pictures. 

So, early this morning I went for a walk. The phone was not charged, naturally, I was not bothered by it. During the walk, I saw a beautiful family of swans. The little ones were learning how to get their own food. I regretted for a minute that I didn't have the phone with me to take a picture.

The feeling disappered fast. I was enjoying the moment too much to worry about the phone, or a picture that I can see on Google images. I stood there watching their movements for a long, long time. It was a beautiful scene; I enjoyed every second I slowly walked along them as they moved.

If I would have had the phone, I would have taken a picture and continued my walk missing all what I saw in the long time I was there. Then, at home, I would have uploaded the picture, maybe to Facebook, so everyone could see the beautiful family of swans. Then, less than a minute looking at the picture and end of the story. 

I would have missed a precious moment that was unique and I really enjoyed. :)

-Susan   
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
6/2/2014 | 2:36:03 AM
Re: Reality check
I would do it as an experiment. What have you come to notice from your 1 year detox?
thebulk
100%
0%
thebulk,
User Rank: Light Sabre
6/1/2014 | 8:47:20 AM
Re: WiFi is better than chocolate
I live in asia and travel internationally mostly, so I pretty much always have to make a hop someplace, I have a few key airports I like to schedual my transits at because I know I will be able to get free wifi, and in most cases it will be fast. 
Susan Fourtané
50%
50%
Susan Fourtané,
User Rank: Blogger
6/1/2014 | 1:25:06 AM
Re: Reality check
Kruz, 

It's hard at the beginning, but it gets better when you start feeling the freedom that it brings. :) 

You say you would do it if needed. What would be that need that would trigger you to do it? Wouldn't you do it by choice? Okay. Not a year. What about a week? I promise you will learn a lot. 

-Susan 
briandnewby
50%
50%
briandnewby,
User Rank: Light Sabre
5/31/2014 | 11:59:05 PM
Re: WiFi is better than chocolate
I can never get the free wifi.  In Atlanta, I'm lucky it does anything.  Same for SW Airlines' Dallas Love Field unless I'm in the center of the airport, and then, it's still very slow.  Charlotte seems to have just certain sites and I've never figured out the Kansas City wifi.  It's always faster and easier to use an aircard.
thebulk
50%
50%
thebulk,
User Rank: Light Sabre
5/31/2014 | 10:38:05 PM
Re: WiFi is better than chocolate
@briandnewby, I am one of the ones guilty of booking flights with transits through airports who have free wifi. 
SachinEE
50%
50%
SachinEE,
User Rank: Light Sabre
5/31/2014 | 2:01:36 PM
Re : WiFi Is Better Than Chocolate?
I strongly support the fact that WiFi is far much better than all the other after sales services businesses may offer to their customers.  With the rate at which technology is developing, all the businesses should gladly join the WiFi train. They should not really consider the costs that are associated with managing a WiFi network. This is because a majority of people seek out for places with free WiFi. Most passengers prefer busses and flights that have the free WiFi.
Kruz
50%
50%
Kruz,
User Rank: Light Sabre
5/31/2014 | 9:39:17 AM
Re: Reality check
If I have enough coffee reserves then yes :) On a more serious note, I admit it will be hard, but I would do it if needed. I am without a fb account by choice, and yet am much more connected than anyone else.
<<   <   Page 3 / 5   >   >>
From The Founder
Against the odds, Huawei is growing its telecoms networking equipment business in the US -- that should be ringing some alarm bells for domestic vendors.
Flash Poll
Live Streaming Video
CLOUD / MANAGED SERVICES: Prepping Ethernet for the Cloud
Moderator: Ray LeMaistre Panelists: Jeremy Bye, Leonard Sheahan
Telecom Innovators Video Showcase
Nominum on Leveraging the Power of DNS to Deliver Superior Subscriber Experiences

9|2|15   |   07:13   |   (0) comments


Nominum CEO Gary Messiana talks about the challenges service providers face in competing for a much more sophisticated customer, a customer that has heightened expectations for more personalized and compelling digital experiences. Providers are focusing their efforts on delivering higher value subscriber services, retaining their existing customers and increasing ...
Between the CEOs
CEO Chat With Jeff Miller, ActiveVideo

8|28|15   |   19:05   |   (0) comments


Jeff Miller, President and CEO of ActiveVideo, talks to Light Reading founder and CEO Steve Saunders about the impact of virtualization on the TV and video distribution market.
LRTV Huawei Video Resource Center
Vodafone: Mobile Money Is About Customer Trust

8|27|15   |   06.36   |   (0) comments


Light Reading spoke with Vodafone's Ian Ravenscroft about the unique responsibilities and opportunities facing operators handling customers' financial transactions over the network.
Telecom Innovators Video Showcase
Palo Alto Networks on Expanding in the Carrier/Service Provider Market

8|26|15   |   07:54   |   (0) comments


Alfred Lee from Palo Alto Networks tells Steve Saunders about their new chassis-based system, the PA-7080, and how it can benefit service providers compared to legacy firewalls.
LRTV Custom TV
Global Services Forum Preview

8|25|15   |   02:36   |   (0) comments


Light Reading's CEO and Founder Steve Saunders talks about Huawei's upcoming Global Services Forum with the help of Heavy Reading's Patrick Donegan and Teresa Mastrangelo.
Telecom Innovators Video Showcase
Infoblox on DNS Threat Index

8|19|15   |   04:39   |   (0) comments


Dilip Pillaipakam from Infoblox talks to Steve Saunders about his company's core network services.
Between the CEOs
CEO Chat With Ihab Tarazi, Equinix

8|14|15   |   20:18   |   (1) comment


Equinix CTO Ihab Tarazi talks to Light Reading founder and CEO Steve Saunders about the dramatic changes in the data center, cloud and interconnect markets and discusses the impact of SDN and NFV in the coming years.
Telecom Innovators Video Showcase
The Netformx Ecosystem

8|14|15   |   09:39   |   (1) comment


Ittai Bareket, CEO of Netformx, talks with Steve Saunders about the Netformx Ecosystem, which employs cutting-edge prescriptive analytics to help solution providers maximize profits.
Telecom Innovators Video Showcase
Versa Networks on Leveraging VNFs

8|12|15   |   07:37   |   (0) comments


Kumar Mehta, founder and CEO of stealth mode startup Versa Networks, talks with Steve Saunders about how providers can best leverage virtualized network functions (VNFs).
LRTV Custom TV
Transforming the Network Through OPNFV

8|5|15   |   7:09   |   (0) comments


Sandra Rivera, VP Data Center Group; GM Network Platforms Group, Intel Corporation, on OPNFV Arno and how the industry is coming together to accelerate the deployment of NFV and transform the network.
LRTV Huawei Video Resource Center
Huawei ONS Product Demo

8|3|15   |   6:01   |   (0) comments


Huawei shows at Open Networking Summit 2015 in Santa Clara how its SDN and NFV solutions embrace openness.
LRTV Custom TV
End-User or Enterprise Benefits to the New IP

7|30|15   |   04:27   |   (1) comment


Andrew Coward discusses what the New IP means to end users or enterprise customers. He explains compelling reasons, including how every customer can get their own network, from the transformation to the New IP.
Upcoming Live Events
September 16-17, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 14-15, 2015, New Orleans Ernest N. Morial Convention Center, New Orleans, LA
November 5, 2015, Hilton Santa Clara, Santa Clara, CA
November 17, 2015, Santa Clara, California
December 1, 2015, The Westin Times Square, New York City
December 2, 2015, The Westin Times Square, New York City
All Upcoming Live Events
Infographics
Cisco's cloud and virtualization portfolio can increase business agility and innovation by building a more flexible network architecture.
Hot Topics
T-Mobile CEO Plays Data Traffic Cop
Sarah Thomas, Editorial Operations Director, 8/31/2015
CEO Chat With Bill Gates
Steve Saunders, CEO and founder, Light Reading, 8/31/2015
Verizon Hums a Driving Tune
Sarah Thomas, Editorial Operations Director, 8/26/2015
Time to Monetize Cable WiFi
Alan Breznick, Cable/Video Practice Leader, 8/31/2015
New Apple TV: More $$, Not Content – Report
Mari Silbey, Senior Editor, Cable/Video, 8/31/2015
Like Us on Facebook
Twitter Feed
September 16, 2015
Wi-Fi First or Second?
September 22, 2015
Media Begins With “Me”
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
The scene: Last Saturday, lunchtime, the interior of a shi-shi-foo-foo eatery in Manhattan's SoHo district.
Jeff Miller, President and CEO of ActiveVideo, talks to Light Reading founder and CEO Steve Saunders about the impact of virtualization on the TV and video distribution market.
Cats with Phones
Tastes Like Fish Click Here
Please hold while I lick the phone.