Cable Ops, Vendors Sharpen Commercial Focus

Alan Breznick, Cable/Video Practice Leader, Light Reading

June 16, 2005

1 Min Read
Cable Ops, Vendors Sharpen Commercial Focus

The cable industry's interest in the burgeoning commercial services market, a long neglected sector, is clearly heating up this year. At an SCTE Cable-Tec Expo breakfast in San Antonio Thurs., executives from Charter, Bright House Networks and Rogers Communications outlined efforts to build up their fledgling commercial portfolios. They discussed initiatives to sign up sole proprietors, hospitals, medical practices, coffee shops, retail franchises, schools, municipal agencies and other businesses and organizations as customers. Stephen Snyder, senior partner at Accenture, spelled out the market opportunity for cable. He said SMBs, which employ about 45% of the North American work force, spent an estimated $75 billion on data and telecom services last year. But he noted that cable operators, who passed the $1 billion mark in commercial services revenues in 2004, now capture less than 2% of that growing total. Snyder added that commercial VoIP service represents an especially promising opportunity for cable. He also noted that many companies are now just stepping up to broadband service. 'A lot of the new money is clearly in voice,' he said. 'A lot is switching from dial-up or ad hoc services to broadband.' Snyder urged cable operators to plunge into the commercial services business more aggressively. He especially urged MSOs to launch commercial telephony products soon if they haven't done so already, estimating that operators have no more than a 12-month to 18-month window to make inroads into the market.

About the Author(s)

Alan Breznick

Cable/Video Practice Leader, Light Reading

Alan Breznick is a business editor and research analyst who has tracked the cable, broadband and video markets like an over-bred bloodhound for more than 20 years.

As a senior analyst at Light Reading's research arm, Heavy Reading, for six years, Alan authored numerous reports, columns, white papers and case studies, moderated dozens of webinars, and organized and hosted more than 15 -- count 'em --regional conferences on cable, broadband and IPTV technology topics. And all this while maintaining a summer job as an ostrich wrangler.

Before that, he was the founding editor of Light Reading Cable, transforming a monthly newsletter into a daily website. Prior to joining Light Reading, Alan was a broadband analyst for Kinetic Strategies and a contributing analyst for One Touch Intelligence.

He is based in the Toronto area, though is New York born and bred. Just ask, and he will take you on a power-walking tour of Manhattan, pointing out the tourist hotspots and the places that make up his personal timeline: The bench where he smoked his first pipe; the alley where he won his first fist fight. That kind of thing.

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like