HONG KONG -- Operations Transformation Forum 2017 -- Hundreds of service provider executives converged on Hong Kong on Monday September 18 at Huawei's annual event to catch up with how their peers are transforming their operations and corporate processes.
Service provider executives from every continent turned up to share their experiences and provide insight into their progress. Click on the picture below to start the slideshow, which provides commentary on the proceedings throughout the event.
242ak, User Rank: Moderator 9/22/2017 | 1:35:13 PM
d+ and content partners Last year at MWC Shanghai, Kazuhiro Yoshizawa, then the recently appointed CEO, spoke about the d+ strategy, and how a more open, flexible back office allowed NTT to use its network assets, coupled with a range of content partners, to launch new revenue generating services at a faster pace than ever before.
Continuous Transformation Journey This is probably the most accurately named vendor strategy/product name I've heard in a very long time. I'm curious as to what makes up such a thing, and I'm assuming it will vary widely among different carriers, since everyone is starting their journey from a different place.
iainmorris, User Rank: Blogger 9/18/2017 | 3:06:44 AM
DT making progress It sounds as though Deutsche Telekom is starting to offering more services over the pan-net platform, or is at least now planning for that. What will be interesting is to see (if we can) what impact these have on customer enagement with the operator as well as its own operational efficiency - its targets for cost savings by 2020, for instance, are pretty ambitious.
A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.