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Digital Transformation: It's a People Thing

9/25/2017
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HONG KONG, 9/25/2017 – Digital and operations transformation is much more a people challenge than a technology challenge, according to the many service provider executives who shared their experiences at the recent Operations Transformation Forum in Hong Kong.
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3/2/2018 | 2:18:48 AM
Digital Transformation

In this Digital Era, Digital transformation becomes a necessity to stay competitive & need to address before our competitors do or our business only be in hot water. Digital transformation is the realignment or new investment in technology, business models, and processes to drive new value and experiences for customers & employees and more effectively compete in an ever-changing digital economy.  Here this forum video sound shows the importance of about Digital Transformation.

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A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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