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Key developments related to the evolution and deployment of business support systems such as billing platforms.
By Kelsey Kusterer Ziser, Editor, 2/16/2018
T-Mobile is accelerating automation of its customer service operations by deploying Tupl's Automated Customer Care Resolution (ACCR) tool, which utilizes artificial ...
By Ray Le Maistre, Editor-in-Chief, 2/14/2018
Heavy Reading senior analyst James Crawshaw looks at the impact artificial intelligence is already having on the telecom sector and how it could drive revenues as well as help reduce costs.
By Ray Le Maistre, Editor-in-Chief, 2/9/2018
If your company excelled during the past year, you need to be submitting your entry for this year's Leading Lights awards. Get the full details by clicking on this link.
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By Iain Morris, News Editor, 2/6/2018
Back offices are often cluttered and chaotic places, where old ledgers gather dust and the slightest fumble can send them sprawling. The back-office IT systems that ...
By Mari Silbey, Senior Editor, Cable/Video, 1/31/2018
Amdocs is making a play for the video management and distribution space with the announcement today of a plan to acquire Los Angeles-based Vubiquity in a $224 ...
By Paul Rainford, Assistant Editor, Europe, 1/30/2018
Also in today's EMEA regional roundup: Ireland's Openet scores in the Philippines; say hello to Hoopo; Deutsche Telekom puts the joy into parking.
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By Paul Rainford, Assistant Editor, Europe, 1/29/2018
Also in today's EMEA regional roundup: VEON joins virtualization group; Vansbro goes Digpro; CK Hutchison enters the Matrixx.
By Stephane Bourque, Founder & CEO, Incognito Software, 1/22/2018
It's an exciting time in telecommunications. Over the past year, we have seen unprecedented acceleration in almost every area of high-speed data. Operators are ...
By Paul Rainford, Assistant Editor, Europe, 1/19/2018
Also in today's EMEA regional roundup: Deutsche Telekom considers splitting T-Systems; Arcep opens its 5G window; Tele Columbus goes with Netcracker for billing.
By Carol Wilson, Editor-at-large, 1/19/2018
While the merger of CenturyLink and Level 3 Communications isn't slowing down the pace of virtualization activity within the new company, the union is focusing the ...
By Ray Le Maistre, Editor-in-Chief, 1/10/2018
After a somewhat catastrophic 2017, Synchronoss has made a good start to the new year, hiring an experienced, respected and well-known executive, Mary Clark, as its ...
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By Sarah Thomas, Director, Women in Comms, 1/4/2018
It's the start of a new year, which means that everyone is making resolutions, many of which involve some kind of transformation. For communications service ...
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Enterprise Cloud News
Amazon Launches Repository for Open Source Serverless Code
Mitch Wagner, Editor, Enterprise Cloud, 2/22/2018
Users and developers can share code for machine learning, image processing, ...
Google Launches Global IoT Connectivity
Mitch Wagner, Editor, Enterprise Cloud, 2/22/2018
Cloud IoT Core, a managed service to help enterprises connect up millions of ...
Telco Transformation
Deutsche Telekom Demos 5G Interop in Germany
Sarah Thomas, Director, Women in Comms, 2/22/2018
Along with partners Huawei and Intel, Deutsche Telekom has proven out 5G ...
Hey Watson: Vodafone Makes First 5G Call
Sarah Thomas, Director, Women in Comms, 2/21/2018
Using Huawei's Radio Access Network equipment, Vodafone made the first 5G call in ...
Telecom Innovators Video Showcase
Prime Reading
TCS Pivots to Products, Plans M&A
Ray Le Maistre , Editor-in-Chief , 2/6/2018
Systems integration giant Tata Consultancy Services (TCS) is transforming itself ...
Leading Lights 2017: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/10/2017
Light Reading is proud to announce the finalists for this year's Leading Lights ...
Leading Lights 2016: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/20/2016
Light Reading is proud to announce the finalists for this year's Leading Lights ...
Ericsson Still Seeking M&A Targets
Ray Le Maistre , Editor-in-Chief , 12/1/2015
The Swedish giant's head of strategy, Rima Qureshi, is always looking for new M&A ...
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From The Founder
The world of virtualization is struggling to wrench itself away from the claws of vendor lock-in, which runs counter to everything that NFV stands for.
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March 20-22, 2018, Denver Marriott Tech Center
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May 14-16, 2018, Austin Convention Center
May 14, 2018, Brazos Hall, Austin, Texas
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
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November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
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CxO Spotlight - Executive Interviews
I got to visit Nortel in Ottawa only after-the-fact. It was 2011, and Ciena had long since completed its acquisition of the Metro Ethernet Networks group, arguably ...
Rajeev Suri's master plan is on the verge of paying off, if the telecom market would only cooperate.
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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