Light Reading
Cablevision, Verizon and TW Cable offer updates on their recovery efforts in the wake of the historic storm

Service Providers Still Fighting in Sandy's Aftermath

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
11/1/2012
50%
50%

Service providers operating in areas hardest hit by Hurricane Sandy say they are making progress on restoring services, but the job's not nearly done. (See Service Providers Assess Sandy's Impact and Carriers Brace for 'Frankenstorm' .)

As of 10 a.m. ET Thursday, the number of cell site outages in areas affected by the storm had declined from about 25 percent to 19 percent, while cable-related outages had dropped to from 25 percent to roughly 12 percent to 14 percent, according to a statement from the Federal Communications Commission (FCC) .

Among individual service providers, Cablevision Systems Corp. (NYSE: CVC) said that as of 10 a.m. ET Thursday 1.6 million homes in its northeastern U.S. systems were still without power, while just 7,265 homes with power were without cable services. Here's how the situation looks in grid-form:



A larger version of the chart above can be obtained here.

"Following this unprecedented event, loss of electrical power continues to be the primary cause of widespread disruptions of Optimum service," Cablevision said in a statement.

Cablevision said 28,264 of its Wi-Fi hot spots in its Tri-State service area were operational at last check, and that 63 of its 64 transmission facilities in the region are operational. Only its facility in Seaside, N.J., remains out of service.

Verizon Communications Inc. (NYSE: VZ) said Thursday that it's making "substantial progress" in restoring services, noting that customers are able to charge their devices at "many" Verizon FiOS and Verizon Wireless stores and at mobile stores-on-wheels deployed to hard-hit parts of New Jersey and New York. Verizon wireline customers can receive updates at this site.

Verizon has also restored backup power to four "critical facilities" in Lower Manhattan, including the company's headquarters at 140 West Street, and one on Long Island that incurred flood damage and lost commercial power. Here's a photo of the flooding in the Verizon lobby that the company tweeted on Monday night, when the water was about three feet high.



Service providers are also extending goodwill in the wake of the storm. The Verizon Foundation has donated $100,000 to the American Red Cross, and the company is matching employee donations to that organization and the Salvation Army, two-for-one, up to $1,000 per employee. Verizon Wireless's text-to-donate campaign, meanwhile, has generated more than $230,000.

Time Warner Cable Inc. (NYSE: TWC) has donated $600,000 toward Hurricane Sandy relief efforts: $500,000 to the Mayor's Fund to Advance New York City, and $50,000 each to The American Red Cross of Northeastern New York and The American Red Cross of Northern New Jersey.

TW Cable has also deployed mobile charging stations and unlocked Wi-Fi access points in areas of Lower Manhattan and Staten Island that are still without power. Comcast Corp. (Nasdaq: CMCSA, CMCSK) has also opened up its Wi-Fi network in areas impacted by the storm.

For links to telecom-related Sandy news from Light Reading and elsewhere, see Hurricane Sandy Updates.

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:18:18 PM
re: Service Providers Still Fighting in Sandy's Aftermath


AT&T passed along word that it's also working with the city to deploy charging stations at local food and water stations being set up throughout the five NY boroughs and has 400 retail stores avaialable for device charging.  ATT has also made a $250K grant to the American Red Cross Disaster Relief fund and is also part of the text-to-pledge campaign so customers can make $10 donations.:


- REDCROSS to 90999 to support the American Red Cross


-STORM to 80888 to help the Salvation Army


-HUMANE to 80888 to give to the American Humane Society


 


 

Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Custom TV
Using Service Quality to Drive WiFi Monetization

10|22|14   |   6:51   |   (0) comments


Live from the SCTE conference: Heavy Reading's Alan Breznick explores the forces shaping the WiFi opportunity in an interview with CableLabs' Justin Colwell and Amdocs' Ken Roulier.
LRTV Custom TV
Distributed Access Architectures – 2

10|21|14   |   8:51:00 AM   |   (0) comments


ARRIS CTO Network Solutions Tom Cloonan discusses why many if not most MSOs will continue with integrated CCAP, while addressing why some are also looking at two futuristic, distributed access architectures: Remote PHY and Remote CCAP.
LRTV Custom TV
Distributed Access Architectures – 1

10|21|14   |   9:01   |   (0) comments


SCTE Sr. Director of Engineering Dean Stoneback discusses the pros and cons of distributed access architecture (DAA) and its various forms, which range from basic Remote PHY to full CMTS functionality in the node.
LRTV Custom TV
The WiFi Road to Riches – 2

10|21|14   |   3:58   |   (0) comments


ARRIS Senior Solution Architect Eli Baruch talks about how MSOs can enable public and community WiFi through 1) outdoor access points, 2) businesses seeking to offer WiFi to customers, and 3) residential WiFi gateway extensions.
LRTV Custom TV
The WiFi Road to Riches – 1

10|21|14   |   10:15   |   (0) comments


SCTE Director of Advanced Technologies Steve Harris discusses WiFi deployments, drivers, challenges and advances, including 802.11ac, carrier-grade WiFi, community WiFi, Hotspot 2.0, Passpoint, WiFi-First and voice-over-WiFi.
LRTV Custom TV
Advantech Accelerates 100G Traffic Handling

10|17|14   |   7:56   |   (0) comments


Paul Stevens from Advantech explains why handling 100GbE needs a whole new platform design approach and how Advantech is addressing the needs of equipment providers and carriers to give them the flexibility and performance they will need for SDN and NFV deployment.
LRTV Huawei Video Resource Center
Holland's Imtech Traffic & Infra Discusses Huawei's ICT Solution and Services

10|16|14   |   4:49   |   (0) comments


Dimitry Theebe is from the business unit at Imtech Traffic & Infra which delivers communications solutions for transportations. His partnershp with Huawei began about a years ago. In this video, Theebe speaks more about this partnership and what he hopes to accomplish with Huawei.
LRTV Huawei Video Resource Center
Huawei's Comprehensive Storage Solutions Vital for SVR

10|16|14   |   6:16   |   (0) comments


SVR Information Technology provides cloud services for academic and special sectors. With Huawei's support, SVR and Yildiz Technical University has established Turkey's largest and most advanced High Performance Computing system. CSO Ismail Cem Aslan talks about what he hopes Huawei's OceanStor storage system will bring for him.
LRTV Huawei Video Resource Center
Mexico's Servitron's Impression of Huawei at CCW 2014

10|16|14   |   6:35   |   (0) comments


Servitron is a network operator in Mexico that has been in the trunking industry for the past 20 years. Its COO, Ing. Ragnar Trillo O., explains at Critical Communications World 2014 that his company has been interested in the long-term evolution of LTE technology and its adoption for TETRA.
LRTV Huawei Video Resource Center
Building a Better Dubai

10|16|14   |   2:06   |   (0) comments


Abdulla Ahmed Al Falasi is the director of commercial affairs, a telecommunications coordinator for the government of Dubai. Their areas of service span across multiple industries, including police, safety, shopping malls and more. In this video, Abdulla talks about his department's work with Huawei.
LRTV Huawei Video Resource Center
Huawei Lights Up Malaysia Partner Maju Nusa

10|16|14   |   1:59   |   (0) comments


Malaysia's Maju Nusa is an enterprise partner to Huawei in networking, route switches and telco equipment. At this year's Critical Communications World in Singapore, CTO Pushpender Singh talks about what Huawei's eLTE solutions mean to his company and for Malaysia.
LRTV Custom TV
Evolving From HFC to FTTH Networks

10|15|14   |   2:19   |   (0) comments


Cisco's Todd McCrum delves into the future of cable's HFC plant, examining how DOCSIS 3.1 and advanced video compression will extend its life and how the IP video transition will usher in GPON and EPON over FTTH.
Upcoming Live Events
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 2, 2014, New York City
December 3, 2014, New York City
December 9-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
WhoIsHostingThis.com presents six of the world's most extreme WiFi hotspots, enabling the most epic selfies you can imagine.
Hot Topics
Analysts Warn of Major NFV Gaps
Carol Wilson, Editor-at-large, 10/22/2014
Is Health the Killer App for the IoT?
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 10/22/2014
Drones Hover Over the IoT Sector
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 10/23/2014
1959 Newsreel: Make Phone Calls – From Cars!
Mitch Wagner, West Coast Bureau Chief, Light Reading, 10/24/2014
Meet the Phantom Network for NFV
Ray Le Maistre, Editor-in-chief, 10/23/2014
Like Us on Facebook
Twitter Feed