Light Reading

Service Providers Still Fighting in Sandy's Aftermath

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
11/1/2012
50%
50%

Service providers operating in areas hardest hit by Hurricane Sandy say they are making progress on restoring services, but the job's not nearly done. (See Service Providers Assess Sandy's Impact and Carriers Brace for 'Frankenstorm' .)

As of 10 a.m. ET Thursday, the number of cell site outages in areas affected by the storm had declined from about 25 percent to 19 percent, while cable-related outages had dropped to from 25 percent to roughly 12 percent to 14 percent, according to a statement from the Federal Communications Commission (FCC) .

Among individual service providers, Cablevision Systems Corp. (NYSE: CVC) said that as of 10 a.m. ET Thursday 1.6 million homes in its northeastern U.S. systems were still without power, while just 7,265 homes with power were without cable services. Here's how the situation looks in grid-form:



A larger version of the chart above can be obtained here.

"Following this unprecedented event, loss of electrical power continues to be the primary cause of widespread disruptions of Optimum service," Cablevision said in a statement.

Cablevision said 28,264 of its Wi-Fi hot spots in its Tri-State service area were operational at last check, and that 63 of its 64 transmission facilities in the region are operational. Only its facility in Seaside, N.J., remains out of service.

Verizon Communications Inc. (NYSE: VZ) said Thursday that it's making "substantial progress" in restoring services, noting that customers are able to charge their devices at "many" Verizon FiOS and Verizon Wireless stores and at mobile stores-on-wheels deployed to hard-hit parts of New Jersey and New York. Verizon wireline customers can receive updates at this site.

Verizon has also restored backup power to four "critical facilities" in Lower Manhattan, including the company's headquarters at 140 West Street, and one on Long Island that incurred flood damage and lost commercial power. Here's a photo of the flooding in the Verizon lobby that the company tweeted on Monday night, when the water was about three feet high.



Service providers are also extending goodwill in the wake of the storm. The Verizon Foundation has donated $100,000 to the American Red Cross, and the company is matching employee donations to that organization and the Salvation Army, two-for-one, up to $1,000 per employee. Verizon Wireless's text-to-donate campaign, meanwhile, has generated more than $230,000.

Time Warner Cable Inc. (NYSE: TWC) has donated $600,000 toward Hurricane Sandy relief efforts: $500,000 to the Mayor's Fund to Advance New York City, and $50,000 each to The American Red Cross of Northeastern New York and The American Red Cross of Northern New Jersey.

TW Cable has also deployed mobile charging stations and unlocked Wi-Fi access points in areas of Lower Manhattan and Staten Island that are still without power. Comcast Corp. (Nasdaq: CMCSA, CMCSK) has also opened up its Wi-Fi network in areas impacted by the storm.

For links to telecom-related Sandy news from Light Reading and elsewhere, see Hurricane Sandy Updates.

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:18:18 PM
re: Service Providers Still Fighting in Sandy's Aftermath


AT&T passed along word that it's also working with the city to deploy charging stations at local food and water stations being set up throughout the five NY boroughs and has 400 retail stores avaialable for device charging.  ATT has also made a $250K grant to the American Red Cross Disaster Relief fund and is also part of the text-to-pledge campaign so customers can make $10 donations.:


- REDCROSS to 90999 to support the American Red Cross


-STORM to 80888 to help the Salvation Army


-HUMANE to 80888 to give to the American Humane Society


 


 

Flash Poll
From The Founder
Last week I dropped in on "Hotlanta," Georgia to moderate Light Reading's inaugural DroneComm conference – a unique colloquium investigating the potential for drone communications to disrupt the world's telecom ecosystem. As you will see, it was a day of exploration and epiphany...
LRTV Documentaries
Verizon's Emmons: SDN Key to Cost-Effective Scaling

5|22|15   |   03:53   |   (0) comments


For Verizon and other network operators to ramp up available bandwidth cost effectively, they need to move to SDN and agree on how to do that.
LRTV Documentaries
Lack of Universal SDN a Challenge

5|21|15   |   04:51   |   (3) comments


Heavy Reading Analyst Sterling Perrin talks about how uncertainty about SDN standards and approaches may be slowing deployment.
LRTV Custom TV
Steve Vogelsang Interview: Carrier SDN

5|20|15   |   05:02   |   (0) comments


Sterling Perrin speaks to Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, about the new Carrier SDN-enabling Network Services Platform and the operator challenges it solves.
LRTV Custom TV
Carrier SDN: On-Demand Networks for an On-Demand World

5|20|15   |   20:52   |   (0) comments


Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, talks about requirements and benefits of Carrier SDN during the keynote address at the Light Reading Carrier SDN event May 2015.
LRTV Documentaries
The Security Challenge of SDN

5|19|15   |   02:52   |   (0) comments


CenturyLink VP James Feger discusses concerns that virtualization could create new vulnerabilities unless network operators build in safeguards.
LRTV Custom TV
NFV Elasticity – Highly Available VNF Scale-Out Architectures for the Mobile Edge

5|18|15   |   5:50   |   (0) comments


Peter Marek and Paul Stevens from Advantech Networks and Communications Group talk about their NFV Elasticity initiative and the company's latest platforms for deploying virtual network functions at the edge of the network. Packetarium XL and the new Versatile Server Module: 'designed to reach parts of the network that other servers cannot reach.'
LRTV Huawei Video Resource Center
Bay Area Spark Meetup 2015

5|14|15   |   3:54   |   (0) comments


Developed in 2009, Apache Spark is a powerful open source processing engine built around speed, ease of use and sophisticated analytics. This spring, Huawei hosted a meetup for Spark developers and data scientists in Santa Clara, California. Light Reading spoke with organizers and attendees about Huawei's code contributions and long-term commitment to Spark.
LRTV Custom TV
The Transport SDN Buzz

5|12|15   |   06:01   |   (1) comment


Sterling Perrin, senior analyst at Heavy Reading, speaks with Peter Ashwood-Smith of Huawei and Guru Parulkar of ON.Lab about the evolution of transport SDN and the integration of technologies.
LRTV Custom TV
Next-Generation CCAP: Cisco cBR-8 Evolved CCAP

5|5|15   |   04:49   |   (0) comments


John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explained the innovation design of Cisco's cBR-8, the industry's first Evolved CCAP, including DOCSIS 3.1 design from ground-up, distributed CCAP with Remote PHY and path to virtualization. Cisco's cBR-8 Evolved CCAP is the platform that will last through the transitions.
LRTV Custom TV
Meeting the Demands of Bandwidth & Service Group Growth

5|1|15   |   5:35   |   (0) comments


Jorge Salinger, Comcast's Vice President of Access Architecture, explains how DOCSIS 3.1 and multi-service CCAP can meet the demands of the bandwidth and service group growth.
LRTV Custom TV
DOCSIS 3.1: Transforming Cable From Hardware-Defined Network to Software-Defined Network

4|29|15   |   03:48   |   (0) comments


John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explains how DOCSIS 3.1 can transform cable HFC network to a more agile software-defined network.
LRTV Huawei Video Resource Center
Predicting Traffic Patterns for Quality Mobile Broadband

4|29|15   |   6:45   |   (0) comments


Accessing information ubiquitously creates complexity and creates heavy traffic onto the network, especially at large-scale events like sporting events or festivals. In this video, Huawei's Mohammad Hussain speaks to experts about how to predict traffic and improve user experience during periods of heavy traffic.
Upcoming Live Events
June 8, 2015, Chicago, IL
June 9, 2015, Chicago, IL
June 9-10, 2015, Chicago, IL
June 10, 2015, Chicago, IL
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 6, 2015, Westin Peachtree Plaza, Atlanta, GA
November 11-12, 2015, The Westin Peachtree Plaza, Atlanta, GA
All Upcoming Live Events
Infographics
Network functions virtualization (NFV) is not the easiest of topics to take on board, so here's a Light Reading infographic, developed following conversations with the folks at HP, that helps make sense of where NFV is taking the industry.
Hot Topics
AT&T Testing Virtualized GPON
Carol Wilson, Editor-at-large, 5/15/2015
Choosing a Technology Supplier? Consider Changing Your Selection Criteria
Steve Saunders, CEO and founder, Light Reading, 5/18/2015
Verizon Saves 60% Swapping Copper for Fiber
Sarah Thomas, Editorial Operations Director, 5/19/2015
Chattanooga Charts Killer Gigabit Apps
Mari Silbey, Senior Editor, Cable/Video, 5/20/2015
Smarter 'Dumb' TVs Will Drive OTT Adoption
Mari Silbey, Senior Editor, Cable/Video, 5/18/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
With 200 customers in 60 countries, Stockholm-based Net Insight has carved out a solid leadership position in one of the hottest vertical markets going in comms right now: helping service providers and broadcasters deliver video and other multimedia traffic over IP networks. How has Net Insight managed to achieve this success in the face of immense competition from the industry giants?
My ongoing interview tour of the leading minds of the telecom industry recently took me to Richardson, Texas, where I met with Rod Naphan, CTO and SVP, Solutions, ...
I recently popped down to Texas to chat with CEO Eric L. Pratt about his company, Taqua.
Cats with Phones