Light Reading

Service Providers Still Fighting in Sandy's Aftermath

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
11/1/2012
50%
50%

Service providers operating in areas hardest hit by Hurricane Sandy say they are making progress on restoring services, but the job's not nearly done. (See Service Providers Assess Sandy's Impact and Carriers Brace for 'Frankenstorm' .)

As of 10 a.m. ET Thursday, the number of cell site outages in areas affected by the storm had declined from about 25 percent to 19 percent, while cable-related outages had dropped to from 25 percent to roughly 12 percent to 14 percent, according to a statement from the Federal Communications Commission (FCC) .

Among individual service providers, Cablevision Systems Corp. (NYSE: CVC) said that as of 10 a.m. ET Thursday 1.6 million homes in its northeastern U.S. systems were still without power, while just 7,265 homes with power were without cable services. Here's how the situation looks in grid-form:



A larger version of the chart above can be obtained here.

"Following this unprecedented event, loss of electrical power continues to be the primary cause of widespread disruptions of Optimum service," Cablevision said in a statement.

Cablevision said 28,264 of its Wi-Fi hot spots in its Tri-State service area were operational at last check, and that 63 of its 64 transmission facilities in the region are operational. Only its facility in Seaside, N.J., remains out of service.

Verizon Communications Inc. (NYSE: VZ) said Thursday that it's making "substantial progress" in restoring services, noting that customers are able to charge their devices at "many" Verizon FiOS and Verizon Wireless stores and at mobile stores-on-wheels deployed to hard-hit parts of New Jersey and New York. Verizon wireline customers can receive updates at this site.

Verizon has also restored backup power to four "critical facilities" in Lower Manhattan, including the company's headquarters at 140 West Street, and one on Long Island that incurred flood damage and lost commercial power. Here's a photo of the flooding in the Verizon lobby that the company tweeted on Monday night, when the water was about three feet high.



Service providers are also extending goodwill in the wake of the storm. The Verizon Foundation has donated $100,000 to the American Red Cross, and the company is matching employee donations to that organization and the Salvation Army, two-for-one, up to $1,000 per employee. Verizon Wireless's text-to-donate campaign, meanwhile, has generated more than $230,000.

Time Warner Cable Inc. (NYSE: TWC) has donated $600,000 toward Hurricane Sandy relief efforts: $500,000 to the Mayor's Fund to Advance New York City, and $50,000 each to The American Red Cross of Northeastern New York and The American Red Cross of Northern New Jersey.

TW Cable has also deployed mobile charging stations and unlocked Wi-Fi access points in areas of Lower Manhattan and Staten Island that are still without power. Comcast Corp. (Nasdaq: CMCSA, CMCSK) has also opened up its Wi-Fi network in areas impacted by the storm.

For links to telecom-related Sandy news from Light Reading and elsewhere, see Hurricane Sandy Updates.

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:18:18 PM
re: Service Providers Still Fighting in Sandy's Aftermath


AT&T passed along word that it's also working with the city to deploy charging stations at local food and water stations being set up throughout the five NY boroughs and has 400 retail stores avaialable for device charging.  ATT has also made a $250K grant to the American Red Cross Disaster Relief fund and is also part of the text-to-pledge campaign so customers can make $10 donations.:


- REDCROSS to 90999 to support the American Red Cross


-STORM to 80888 to help the Salvation Army


-HUMANE to 80888 to give to the American Humane Society


 


 

Flash Poll
From The Founder
Anshul Sadana answers questions from Steve Saunders, Light Reading's founder and CEO, about Arista's CloudVision, a global cloud network controller for workload orchestration and workflow automation delivering a turnkey solution for cloud networking.
Live Streaming Video
CLOUD / MANAGED SERVICES: Prepping Ethernet for the Cloud
Moderator: Ray LeMaistre Panelists: Jeremy Bye, Leonard Sheahan
LRTV Huawei Video Resource Center
Huawei ONS Product Demo

8|3|15   |   6:01   |   (0) comments


Huawei shows at Open Networking Summit 2015 in Santa Clara how its SDN and NFV solutions embrace openness.
LRTV Custom TV
End-User or Enterprise Benefits to the New IP

7|30|15   |   04:27   |   (1) comment


Andrew Coward discusses what the New IP means to end users or enterprise customers. He explains compelling reasons, including how every customer can get their own network, from the transformation to the New IP.
LRTV Custom TV
Network Visibility & the New IP

7|30|15   |   02:23   |   (0) comments


Mukund Srigopal provides an explanation of what network visibility is and how it is essential as service providers transition to the New IP. In addition, the importance of the network packet broker is discussed.
Between the CEOs
Video Exclusive With Basil Alwan, Alcatel-Lucent

7|24|15   |   26:44   |   (5) comments


Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
LRTV Custom TV
VDF: Enable the Financial With Mobile Money

7|20|15   |   06:53   |   (0) comments


Ian Ravenscroft discusses how operators can expand to occupy the entire digital services value chain through service innovation.
LRTV Custom TV
Telefónica on OSS Transformation

7|20|15   |   06:01   |   (0) comments


Jose Gonzales discusses the details of Telefónica's operation transformation program.
LRTV Custom TV
Judi Achmadi on Huawei's Cloud Storage Solution

7|20|15   |   03:33   |   (0) comments


Judi discusses the key business goals of TelekomSigma's public cloud service and how Huawei's solution helps them address challenges.
LRTV Custom TV
KPN Enlightening Digital Business & IT Transformation

7|20|15   |   06:19   |   (0) comments


Rob de Beer discusses the changes that operators need to make with service innovation now coming from the Internet world.
LRTV Custom TV
Stratus Telco-Grade Cloud Solutions & NFV

7|20|15   |   07:34   |   (0) comments


Ali Kafel from Stratus Technologies addresses high-availability concerns within the telco industry with a solution that enables telcos to provide high-availability and stateful fault-tolerance using a software-based approach.
LRTV Documentaries
The Six Million Dollar Business Man

7|20|15   |   01:52   |   (0) comments


Steve Saunders, publisher. A man barely alive after an acquisition malfunction imploded the company he founded. Gentlemen, we can rebuild Light Reading. Better, faster, stronger.
Between the CEOs
CEO Chat With Anukool Lakhina, Guavus

7|20|15   |   38:51   |   (1) comment


Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
LRTV Custom TV
IBM's Flash Storage With Intel QuickAssist

7|20|15   |   03:18   |   (0) comments


Intel's Bev Crair and IBM's Eric Herzog discuss how IBM's V9000 Flash Storage System has helped customers around the world. Featuring real-time compression powered by Intel QuickAssist Technology, the V9000 is a next-gen flash storage solution.
Upcoming Live Events
September 16-17, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 14-15, 2015, New Orleans Ernest N. Morial Convention Center, New Orleans, LA
November 5, 2015, Hilton Santa Clara, Santa Clara, CA
November 17, 2015, Santa Clara, California
December 1, 2015, The Westin Times Square, New York City
All Upcoming Live Events
Infographics
To keep up with consumers' increasing digital lifestyles, an IT system and operating model overhaul is required using a modern BSS, IES and analytics.
Hot Topics
FCC Plan Could Stymie Rural Broadband
Carol Wilson, Editor-at-large, 8/3/2015
Eurobites: Nokia Seals HERE Sale
Paul Rainford, Assistant Editor, Europe, 8/3/2015
Verizon Small Cells Ready to Rock in Chicago
Sarah Thomas, Editorial Operations Director, 7/31/2015
Like Us on Facebook
Twitter Feed
September 22, 2015
Media Begins With “Me”
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
I was pleasantly surprised when Ericsson recently agreed to let me interview its CEO, Hans Vestberg. Traditionally, mega-companies like Ericsson (or Cisco) have kept ...
Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
Cats with Phones
Comes With Free Phone Stand Click Here
Who says cats don't have any skills?