& cplSiteName &

IBBS, SinglePipe Tie the Knot

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
7/26/2010
50%
50%

Integrated Broadband Services LLC (IBBS) is looking to become the go-to for high-speed Internet and IP voice services for small and mid-sized MSOs after striking a deal to acquire fellow private firm SinglePipe Communications Inc. (See IBBS Buys SinglePipe .)

The deal, announced as The Independent Show gets underway in Baltimore, matches IBBS, a Kennesaw, Ga.-based OSS and cable high-speed Internet service outsourcer, with SinglePipe, a company that has specialized in providing managed residential and commercial VoIP services and hosted business applications.

The companies aren't strangers. Last year, they struck a deal to develop an integrated back-office platform for voice, video, and data cable services, an agreement that helped produce joint deals serving Northland Communications , Cable Management Associates (CMA), and other independent MSOs. Today's announcement takes the courtship to a marriage, though the dowry IBBS paid for SinglePipe's hand wasn't disclosed.

IBBS CEO Dave Keil said the deal was done because its customers were telling IBBS they were looking for a single provider to support multiple facets of their businesses. IBBS, thanks in part to its purchase of ParaSun in October 2008, had a firm fix on the data side, but it has lacked an equally strong VoIP play. (See IBBS Seals Parasun Buy .)

SinglePipe, he says, will fill that gap and give IBBS a more comprehensive service play for residential and business services, turning it into a stronger Service Provider Information Technology (SPIT) player for the cable industry. By coupling in its OSS platform, Broadband Explorer (BBX), and its call center and network operations center, IBBS intends to give its MSO partners a more "holistic" view of their data and voice networks and eliminate a "swivel chair" approach at the network and service management levels, according to Keil.

Interest among Tier 2 and Tier 3 MSOs "has become accelerated in importance" since mid-2008, he notes. On top of that, those same MSOs are starting to embrace commercial services, which have lagged the residential end. Part of the reason is because commercial services are more complex. "We provide the roadmap to get [operators] there more quickly," says SinglePipe president and COO Cynthia Carpenter, who's staying on to head up IBBS's sales and marketing functions.

IBBS's commercial play, which includes hosted apps such as email, data backup, and security, will target businesses with between five and 20 employees.

That broader product menu will help IBBS shore up against some niche players that target similar markets, including Momentum , Net2Phone Inc. (Nasdaq: NTOP), and Big River Telephone. Sprint Corp. (NYSE: S) has historically targeted managed VoIP services for cable operators but has, of late, been losing more business in that category than it's been gaining. (See Big River Tel Uses Cedar Point for UC, Mediacom Snipping VoIP Ties to Sprint , and Time Warner Cable to 'Go It Alone' With VoIP .)

Keil estimates that IBBS's current addressable market comprises about 5 million data subscribers. It's been able to notch about 800,000 data subs and now has about 200,000 VoIP lines, a figure that includes what SinglePipe brings plus separate integrations IBBS has completed with other VoIP service providers that have struck deals directly with cable MSOs.

Keil says the deal gives IBBS, a company backed by Pamlico Capital, a $10 million quarterly run rate, and that the company is "operating at a very good level of profitability."

IBBS intends to add most of SinglePipe's employees (about 20), giving it a total workforce of about 260. However, two that won't be joining the combined company are SinglePipe CEO Jeff Carr and chief financial officer Scott Edelen.

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 4:28:57 PM
re: IBBS, SinglePipe Tie the Knot


Net2Phone, Momentum, and BigRiver may not be the only ones IBBS will be contending with following the acquisition of SinglePipe...  Suppose I'd better throw XCast into the competitive group, too, since it's also touting itself as a one-stop-shop for smaller operators, and just signed up an op from that category. JB

From The Founder
Kicking off BCE 2017, Light Reading founder Steve Saunders lays blame for NFV's slow ramp-up and urges telecom to return to old-fashioned standards building and interoperability.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
Infinera's Sales Director Paints Tech's Big Picture

6|21|17   |   4:14   |   (1) comment


Shannon Williams, Infinera's director of sales, shares how she achieves work's many balancing acts -- between her role and the broader company, today and tomorrow's tech and more.
LRTV Custom TV
SD-WAN Innovation & Trends

6|20|17   |     |   (0) comments


Versa CEO Kelly Ahuja discusses with Carol Wilson the current status and trends in the SD-WAN market, Versa's innovation around building a software platform with broad contextualization, and the advantages that startups can bring to the SD-WAN market.
LRTV Interviews
Ovum's Dario Talmesio on 5G in Europe

6|20|17   |   02:16   |   (0) comments


At 5G World 2017, Dario Talmesio, principal analyst and practice leader on Ovum's fixed and mobile telecoms European team, explains the emerging trends amongst European operators as they prepare for 5G.
LRTV Custom TV
Putting Power on a Pedestal

6|19|17   |     |   (0) comments


ARRIS's John Ulm says a major accomplishment of SCTE•ISBE's Energy 2020 program is increased focus on power cost and consumption, including inclusion of energy requirements in operators' RFPs and RFIs.
LRTV Custom TV
Gigabit Access: The Last-Mile Pipe for All Future Services

6|19|17   |     |   (0) comments


A Gigabit access platform being deployed today must be able to deliver all types of services to an increasing number of devices. A non-blocking architecture is necessary to support the ever-increasing growth in bandwidth demand. The Huawei Gigabit access solution is based on a distributed design that is fully scalable to deliver a unprecedented performance.
LRTV Custom TV
Key Factors to Successfully Deploy an SD-WAN Service

6|19|17   |     |   (0) comments


As service providers transition their SD-WAN solution from trials and limited deployments into production at large scale, there are important considerations to successfully operationalize these solutions and realize their full potential, without adding complexity, introducing uncertainty or disrupting current business operations. Sunil Khandekar, CEO and Founder ...
LRTV Custom TV
IoT Solutions: Rational Exuberance

6|19|17   |     |   (0) comments


IoT solutions are morphing from hype into viable business opportunities. Huawei has the platform and ecosystem support to help carriers successfully address new business opportunities in the IoT space.
LRTV Custom TV
Realizing ICN as a Network Slice for Mobile Data Distribution

6|19|17   |     |   (1) comment


Network slicing in 5G allows the potential introduction of new network architectures such as Information-centric Networks (ICN) as a slice, managed over a shared pool of compute, storage and bandwidth resource. Services over an ICN slice can benefit from many architectural features such as Name Based Networking, Security, Multicasting, Multi-homing, Mobility, ...
LRTV Interviews
Ovum's Mike Roberts on 5G Uptake

6|19|17   |   04:08   |   (0) comments


Mike Roberts, research director for Ovum's service provider markets group, explains why he has boosted his 5G subscriptions forecast.
LRTV Interviews
AT&T's Hubbard on Intersection of SD-WAN & MPLS

6|15|17   |     |   (0) comments


Rick Hubbard, SVP of Network Product Management for AT&T Business Solutions, discusses how AT&T's approach to SD-WAN fits in with its overall virtualization strategy, explains how SD-WAN can improve enterprise customers' use of the cloud and addresses the intersection of SD-WAN and MPLS.
Telecom Innovators Video Showcase
Keep Connected IoT Devices Under Control With Allot

6|15|17   |     |   (0) comments


Allot AVP of International Pre-Sales, Daniel Keidar, explains how communications service providers can protect infrastructure and service availability from flooding attacks caused by malfunctioning or bot-infected devices connected to their network.
LRTV Custom TV
ZTE 5G World Highlights

6|15|17   |     |   (0) comments


ZTE showcases its leading 5G innovations at 5G World in London.
Upcoming Live Events
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Montcalm Marble Arch
November 1, 2017, The Montcalm Marble Arch
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Verizon Warns of $500M Hit From Yahoo Deal
Iain Morris, News Editor, 6/16/2017
Netflix's Lesson in Culture Expectation Settings
Sarah Thomas, Director, Women in Comms, 6/21/2017
Kalanick Steps Down as Uber CEO
Sarah Thomas, Director, Women in Comms, 6/21/2017
BT Tech Chief Makes Plea to 5G Chip Vendors
Ray Le Maistre, International Group Editor, 6/20/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Following a recent board meeting, the New IP Agency (NIA) has a new strategy to help accelerate the adoption of NFV capabilities, explains the Agency's Founder and Secretary, Steve Saunders.
One of the nice bits of my job (other than the teeny tiny salary, obviously) is that I get to pick and choose who I interview for this slot on the Light Reading home ...
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.