Light Reading

IBBS, SinglePipe Tie the Knot

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
7/26/2010
50%
50%

Integrated Broadband Services LLC (IBBS) is looking to become the go-to for high-speed Internet and IP voice services for small and mid-sized MSOs after striking a deal to acquire fellow private firm SinglePipe Communications Inc. (See IBBS Buys SinglePipe .)

The deal, announced as The Independent Show gets underway in Baltimore, matches IBBS, a Kennesaw, Ga.-based OSS and cable high-speed Internet service outsourcer, with SinglePipe, a company that has specialized in providing managed residential and commercial VoIP services and hosted business applications.

The companies aren't strangers. Last year, they struck a deal to develop an integrated back-office platform for voice, video, and data cable services, an agreement that helped produce joint deals serving Northland Communications , Cable Management Associates (CMA), and other independent MSOs. Today's announcement takes the courtship to a marriage, though the dowry IBBS paid for SinglePipe's hand wasn't disclosed.

IBBS CEO Dave Keil said the deal was done because its customers were telling IBBS they were looking for a single provider to support multiple facets of their businesses. IBBS, thanks in part to its purchase of ParaSun in October 2008, had a firm fix on the data side, but it has lacked an equally strong VoIP play. (See IBBS Seals Parasun Buy .)

SinglePipe, he says, will fill that gap and give IBBS a more comprehensive service play for residential and business services, turning it into a stronger Service Provider Information Technology (SPIT) player for the cable industry. By coupling in its OSS platform, Broadband Explorer (BBX), and its call center and network operations center, IBBS intends to give its MSO partners a more "holistic" view of their data and voice networks and eliminate a "swivel chair" approach at the network and service management levels, according to Keil.

Interest among Tier 2 and Tier 3 MSOs "has become accelerated in importance" since mid-2008, he notes. On top of that, those same MSOs are starting to embrace commercial services, which have lagged the residential end. Part of the reason is because commercial services are more complex. "We provide the roadmap to get [operators] there more quickly," says SinglePipe president and COO Cynthia Carpenter, who's staying on to head up IBBS's sales and marketing functions.

IBBS's commercial play, which includes hosted apps such as email, data backup, and security, will target businesses with between five and 20 employees.

That broader product menu will help IBBS shore up against some niche players that target similar markets, including Momentum , Net2Phone Inc. (Nasdaq: NTOP), and Big River Telephone. Sprint Corp. (NYSE: S) has historically targeted managed VoIP services for cable operators but has, of late, been losing more business in that category than it's been gaining. (See Big River Tel Uses Cedar Point for UC, Mediacom Snipping VoIP Ties to Sprint , and Time Warner Cable to 'Go It Alone' With VoIP .)

Keil estimates that IBBS's current addressable market comprises about 5 million data subscribers. It's been able to notch about 800,000 data subs and now has about 200,000 VoIP lines, a figure that includes what SinglePipe brings plus separate integrations IBBS has completed with other VoIP service providers that have struck deals directly with cable MSOs.

Keil says the deal gives IBBS, a company backed by Pamlico Capital, a $10 million quarterly run rate, and that the company is "operating at a very good level of profitability."

IBBS intends to add most of SinglePipe's employees (about 20), giving it a total workforce of about 260. However, two that won't be joining the combined company are SinglePipe CEO Jeff Carr and chief financial officer Scott Edelen.

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 4:28:57 PM
re: IBBS, SinglePipe Tie the Knot


Net2Phone, Momentum, and BigRiver may not be the only ones IBBS will be contending with following the acquisition of SinglePipe...  Suppose I'd better throw XCast into the competitive group, too, since it's also touting itself as a one-stop-shop for smaller operators, and just signed up an op from that category. JB

Flash Poll
From The Founder
Anshul Sadana answers questions from Steve Saunders, Light Reading's founder and CEO, about Arista's CloudVision, a global cloud network controller for workload orchestration and workflow automation delivering a turnkey solution for cloud networking.
Live Streaming Video
CLOUD / MANAGED SERVICES: Prepping Ethernet for the Cloud
Moderator: Ray LeMaistre Panelists: Jeremy Bye, Leonard Sheahan
Between the CEOs
Video Exclusive With Basil Alwan, Alcatel-Lucent

7|24|15   |   26:44   |   (2) comments


Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
LRTV Custom TV
VDF: Enable the Financial With Mobile Money

7|20|15   |   06:53   |   (0) comments


Ian Ravenscroft discusses how operators can expand to occupy the entire digital services value chain through service innovation.
LRTV Custom TV
Telefónica on OSS Transformation

7|20|15   |   06:01   |   (0) comments


Jose Gonzales discusses the details of Telefónica's operation transformation program.
LRTV Custom TV
Judi Achmadi on Huawei's Cloud Storage Solution

7|20|15   |   03:33   |   (0) comments


Judi discusses the key business goals of TelekomSigma's public cloud service and how Huawei's solution helps them address challenges.
LRTV Custom TV
KPN Enlightening Digital Business & IT Transformation

7|20|15   |   06:19   |   (0) comments


Rob de Beer discusses the changes that operators need to make with service innovation now coming from the Internet world.
LRTV Custom TV
Stratus Telco-Grade Cloud Solutions & NFV

7|20|15   |   07:34   |   (0) comments


Ali Kafel from Stratus Technologies addresses high-availability concerns within the telco industry with a solution that enables telcos to provide high-availability and stateful fault-tolerance using a software-based approach.
LRTV Documentaries
The Six Million Dollar Business Man

7|20|15   |   01:52   |   (0) comments


Steve Saunders, publisher. A man barely alive after an acquisition malfunction imploded the company he founded. Gentlemen, we can rebuild Light Reading. Better, faster, stronger.
Between the CEOs
CEO Chat With Anukool Lakhina, Guavus

7|20|15   |   38:51   |   (1) comment


Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
LRTV Custom TV
IBM's Flash Storage With Intel QuickAssist

7|20|15   |   03:18   |   (0) comments


Intel's Bev Crair and IBM's Eric Herzog discuss how IBM's V9000 Flash Storage System has helped customers around the world. Featuring real-time compression powered by Intel QuickAssist Technology, the V9000 is a next-gen flash storage solution.
LRTV Huawei Video Resource Center
Thailand's AIS: Transforming to an FMC Operator

7|17|15   |   4:53   |   (0) comments


Saran Phaloprakarn, Senior VP of Fixed Broadband Business Management of Thailand's AIS, was a keynote speaker at the first Asia-Pacific Ultra Broadband Summit in Bangkok. In this video, he talks to Heavy Reading about transforming into an FMC (FBB+MBB+Content) operator.
LRTV Huawei Video Resource Center
Cambodia's TRC Discusses Its Plans for National Broadband

7|17|15   |   10:33   |   (0) comments


In this video, Chakyra Moa, Chairman of Telecommunication Regulator of Cambodia (TRC), talks in in-depth with Heavy Reading about the Cambodia's current telecom market and TRC's goals and expectations for the future.
LRTV Documentaries
5G Phone

7|16|15   |   2:09   |   (4) comments


A man has an opportunity to purchase the world's first working 5G phone. Imagine the possibilities...
Upcoming Live Events
September 16-17, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 14-15, 2015, New Orleans Ernest N. Morial Convention Center, New Orleans, LA
November 5, 2015, Hilton Santa Clara, Santa Clara, CA
December 1, 2015, The Westin Times Square, New York City
All Upcoming Live Events
Infographics
Network operators start seeing savings from NFV in the first year, according to a study by Affirmed Networks and ACG.
Hot Topics
T-Mobile Launches RCS Messaging
Sarah Thomas, Editorial Operations Director, 7/22/2015
Verizon Trumpets Network Densification Plans
Sarah Thomas, Editorial Operations Director, 7/21/2015
Huawei Working Hard for Rural Success
Carol Wilson, Editor-at-large, 7/22/2015
AT&T U-verse TV Hits the Skids
Alan Breznick, Cable/Video Practice Leader, 7/24/2015
Eurobites: Alcatel-Lucent, Vodafone Test TWDM-PON
Paul Rainford, Assistant Editor, Europe, 7/22/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
Cats with Phones
Cat Sense Click Here
Can you hear me now?