Light Reading

Google Fiber Starts to Hook Up Customers

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
11/13/2012
50%
50%

As it approaches the three-year anniversary of revealing its project in February 2010, Google Fiber announced Tuesday that it has begun to connect homes to its 1Gbit/s network in Kansas City, Kan. (See Google Jumps Into Gigabit FTTH.)

That first "fiberhood" (areas with 250 to 1,500 homes) is the Hannover Heights section of Kansas City, Kan. Next in line is the Dub's Dread fiberhood in Kansas, where customers have until Nov. 15 to pick their service plans before installations begin in December.

Google Fiber expects to get more aggressive in 2013, as it makes plans to extend service to another five areas this winter, more than a dozen next spring, and even more in the summer of 2013. In all, 180 of the 202 initial fiberhoods identified in Kansas City, Kan., and Kansas City, Mo., reached their pre-registration goals to get Google Fiber service. (See Google to Light Up Second Fiberhood, 89% of Google Fiberhoods Make the Cut and KC Gets Google Fiber for Real in October.)

While today marks the "official" start of installations, Google Fiber noted on its blog that it has been "working in a few homes over the last few weeks" so it can iron out the kinks before it gets going in earnest.

Google Fiber has not revealed how many customers will be connected in this first wave, but its customer service leader, Alana Karen, told the Kansas City Business Journal that fewer than 100 have had the service since October. (See Google Fiber's Drive for Density and How Long Will Google Keep the Fiber Flowing? )

Google said it's aiming for a one-visit installation process, but at this juncture it consists of two parts. Google will first pull fiber and terminate it at the subscriber's home, then follow up with the in-home installation. Google Fiber posted this video so customers will know what to expect:



To mark the occasion this afternoon, Google Fiber live-streamed an installation at an office in Hannover Heights shared by The KC Startup Village, an initiative dedicated to area startups. Yes, it was as exciting as it looks here:



Google Fiber's 1Gbit/s broadband service will run $70 per month alongside a subscription TV bundle that starts at $120 per month. Google's also offering a "free" 5Mbit/s downstream by 1Mbit/s upstream service to customers who pay the $300 construction fee. (See Google Fiber Bundles TV, Shuns Data Caps.)

As Google Fiber expands in the Kansas Cities, it will run up against Time Warner Cable Inc. (NYSE: TWC), AT&T Inc. (NYSE: T), SureWest Communications (Nasdaq: SURW) and, to a small degree, Comcast Corp. (Nasdaq: CMCSA, CMCSK).

TW Cable Executive VP and Chief Strategy, People and Corporate Development Officer Peter Stern, who clearly needs a longer title, downplayed the competitive effects of Google Fiber today during an SNL Kagan event in New York. He argued that Google Fiber does not have a business case, and that the cable operator has lost only 18 customers so far to Google Fiber's free broadband tier, according to tweets from SNL Kagan's Deborah Yao. (See TWC Wants Piece of Google Fiber's Sweet Deal and TW Cable Sizes Up Google Fiber Threat .)

— Jeff Baumgartner, Site Editor, Light Reading Cable

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:17:45 PM
re: Google Fiber Starts to Hook Up Customers


Anyone else tune in for it?  My feed was so choppy and stutter-licious that I just had to give up on it.
JB

patentchoi
50%
50%
patentchoi,
User Rank: Light Beer
12/5/2012 | 5:17:42 PM
re: Google Fiber Starts to Hook Up Customers


This will certainly be closely watched by the service providers. Is this service only for residential or can it be used for business as well ? What is the 'real' data cap ? The 'Free internet' offer is the one that is going to drive the competitors nuts. Now if they buy Netflix and have an almost free basic-internet + basic-TV-shows bundle, that would make things very interesting !

Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:17:15 PM
re: Google Fiber Starts to Hook Up Customers


Google's been pretty good at answering general questions about the fiber project, but not that one.  I've asked multiple times so i'll keep nudging them, but I thought I saw something mentioning that it is a point-to-point set-up. But i'll do some more checking and fill you in once i know for sure. JB

bobflorian
50%
50%
bobflorian,
User Rank: Light Beer
12/5/2012 | 5:17:15 PM
re: Google Fiber Starts to Hook Up Customers


Hey Jeff,


Is this some kind of PON system? Dedicated fiber?


 


Greg


 

Flash Poll
From The Founder
The Swedish vendor has undergone a significant transformation during the past few years, adjusting to the demands of next-generation communications companies.
LRTV Documentaries
The 3GPP's Road to 5G Standardization

4|17|15   |   4:43   |   (0) comments


Satoshi Nagata, chairman of the 3GPP's TSG-RAN group and a manager at NTT Docomo, explains the standardization process for 5G, as well as the biggest challenges and opportunities.
LRTV Documentaries
AlcaLu CTO Makes the Case for a New 5G Air Interface

4|16|15   |   3:54   |   (0) comments


Michael Peeters, CTO of wireless at Alcatel-Lucent, explains why 5G will require a new air interface to meet its diverse performance targets.
LRTV Documentaries
AlcaLu + Nokia: The New Uber-Vendor

4|15|15   |   2:42   |   (4) comments


Heavy Reading Senior Analyst Gabriel Brown discusses the technological and competitive opportunities and challenges if a merger between Alcatel-Lucent and Nokia comes to pass.
LRTV Huawei Video Resource Center
Huawei's Data Center Power Play

4|15|15   |   6:22   |   (0) comments


Huawei has developed industry-leading energy efficiency capabilities for its indoor and outdoor data center solutions, explains Dr. Fang Liangzhou, vice president of Huawei's Network Energy product Line.
LRTV Huawei Video Resource Center
Huawei’s Routers, Switches Get the Green Mark

4|15|15   |   2:02   |   (0) comments


TUV Rheinland's Frank Dudley explains how Huawei's routers and switches have been successfully tested by energy efficiency experts and have gained Green Mark Certification.
LRTV Documentaries
A Finn, a Frenchman & a Guy From New Jersey Walk Into a Merger...

4|15|15   |   3:17   |   (0) comments


Stop us if you've heard this one before... Light Reading CEO Founder & CEO Steve Saunders weighs in on the technical and cultural implications of a Nokia and Alcatel-Lucent merger.
LRTV Huawei Video Resource Center
Accounting for Better Solutions

4|10|15   |   02:31   |   (1) comment


Murad Yousuf, CTO at Saudi Arabia's Ministry of Finance (Dept. of Zakat & Income Tax), talks about the benefits of deploying router technology from Huawei.
LRTV Huawei Video Resource Center
What's in Store for Huawei & DataCore?

4|10|15   |   05:44   |   (0) comments


At the CeBIT trade show in Hannover, Germany, George Teixeira, CEO of software-defined storage (SDS) specialist DataCore Software, explains why he has just signed a partnership agreement with Huawei Technologies.
LRTV Huawei Video Resource Center
Du Puts Its Faith in Huawei's Routers

4|9|15   |   3:42   |   (0) comments


Adnan Masood, director of Enterprise MS Solutions Marketing at du, the United Arab Emirates (UAE) operator also known as Emirates Integrated Telecommunications Company, explains why his company chose to use Huawei's multifunctional AR routers as part of its managed enterprise services.
LRTV Huawei Video Resource Center
Huawei Gets Active in the Data Center

4|9|15   |   3:17   |   (0) comments


With enterprise users looking to maximize the use of their data center assets, Huawei’s Chief Architect & Technical Director of IT Data Center Solutions, Bruce Su, explains how the company's six-layer active-active data center solution is eradicating the need to deploy passive, redundant data center assets.
LRTV Huawei Video Resource Center
Blue Consult & Huawei for a Better Solution

4|8|15   |   4:01   |   (0) comments


Martin Rott, CEO, and Marc Metzler, head of sales virtualization, from Germany's Blue Consult discuss their collaboration with Huawei and TrendMicro to develop a secure, scalable IT platform that can meet the needs of the most demanding enterprise users.
LRTV Huawei Video Resource Center
Beach Petroleum on eLTE & Mining

4|8|15   |   3:09   |   (0) comments


Network systems integrator Jeremy Hamlyn explains how Huawei's secure packet-based trunking communications system, eLTE, can help remote communities and companies in the mining, oil and gas sectors, deploy efficient communications networks that are perfect for video and data as well as voice.
Upcoming Live Events
May 5, 2015, Hyatt McCormick Place, Chicago, IL
May 6, 2015, Georgia World Congress, Atlanta, GA
May 12, 2015, Grand Hyatt, Denver, CO
May 13-14, 2015, The Westin Peachtree, Atlanta, GA
June 8, 2015, Chicago, IL
June 9-10, 2015, Chicago, IL
June 9, 2015, Chicago, IL
June 10, 2015, Chicago, IL
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
November 11-12, 2015, The Westin Peachtree Plaza, Atlanta, GA
All Upcoming Live Events
Infographics
Network Instruments, a JDSU division, shares results from its 2015 State of the Network, a global survey on security.
Hot Topics
Verizon Scores New OTT Content Deals
Mari Silbey, Independent Technology Editor, 4/16/2015
Can WiFi Calling Find Its Voice?
Iain Morris, News Editor, 4/13/2015
Senator Proposes New 'Title X' for Net Neutrality
Carol Wilson, Editor-at-large, 4/13/2015
Nokia, Alcatel-Lucent in Merger Talks
Iain Morris, News Editor, 4/14/2015
Nokia & Alcatel-Lucent: What's Going On?
Ray Le Maistre, Editor-in-chief, 4/15/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
Data Center Interconnect, or DCI, is one of the hottest sectors in telecom currently. Since coming back to Light Reading last year, prodigal-son style, I've ...
LR CEO and Founder Steve Saunders sits down with the head of Qosmos to talk about the changing state of the art in deep packet inspection technology, including its role in SDN and NFV architectures.