& cplSiteName &

Google Fiber Starts to Hook Up Customers

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
11/13/2012
50%
50%

As it approaches the three-year anniversary of revealing its project in February 2010, Google Fiber announced Tuesday that it has begun to connect homes to its 1Gbit/s network in Kansas City, Kan. (See Google Jumps Into Gigabit FTTH.)

That first "fiberhood" (areas with 250 to 1,500 homes) is the Hannover Heights section of Kansas City, Kan. Next in line is the Dub's Dread fiberhood in Kansas, where customers have until Nov. 15 to pick their service plans before installations begin in December.

Google Fiber expects to get more aggressive in 2013, as it makes plans to extend service to another five areas this winter, more than a dozen next spring, and even more in the summer of 2013. In all, 180 of the 202 initial fiberhoods identified in Kansas City, Kan., and Kansas City, Mo., reached their pre-registration goals to get Google Fiber service. (See Google to Light Up Second Fiberhood, 89% of Google Fiberhoods Make the Cut and KC Gets Google Fiber for Real in October.)

While today marks the "official" start of installations, Google Fiber noted on its blog that it has been "working in a few homes over the last few weeks" so it can iron out the kinks before it gets going in earnest.

Google Fiber has not revealed how many customers will be connected in this first wave, but its customer service leader, Alana Karen, told the Kansas City Business Journal that fewer than 100 have had the service since October. (See Google Fiber's Drive for Density and How Long Will Google Keep the Fiber Flowing? )

Google said it's aiming for a one-visit installation process, but at this juncture it consists of two parts. Google will first pull fiber and terminate it at the subscriber's home, then follow up with the in-home installation. Google Fiber posted this video so customers will know what to expect:



To mark the occasion this afternoon, Google Fiber live-streamed an installation at an office in Hannover Heights shared by The KC Startup Village, an initiative dedicated to area startups. Yes, it was as exciting as it looks here:



Google Fiber's 1Gbit/s broadband service will run $70 per month alongside a subscription TV bundle that starts at $120 per month. Google's also offering a "free" 5Mbit/s downstream by 1Mbit/s upstream service to customers who pay the $300 construction fee. (See Google Fiber Bundles TV, Shuns Data Caps.)

As Google Fiber expands in the Kansas Cities, it will run up against Time Warner Cable Inc. (NYSE: TWC), AT&T Inc. (NYSE: T), SureWest Communications (Nasdaq: SURW) and, to a small degree, Comcast Corp. (Nasdaq: CMCSA, CMCSK).

TW Cable Executive VP and Chief Strategy, People and Corporate Development Officer Peter Stern, who clearly needs a longer title, downplayed the competitive effects of Google Fiber today during an SNL Kagan event in New York. He argued that Google Fiber does not have a business case, and that the cable operator has lost only 18 customers so far to Google Fiber's free broadband tier, according to tweets from SNL Kagan's Deborah Yao. (See TWC Wants Piece of Google Fiber's Sweet Deal and TW Cable Sizes Up Google Fiber Threat .)

— Jeff Baumgartner, Site Editor, Light Reading Cable

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:17:45 PM
re: Google Fiber Starts to Hook Up Customers


Anyone else tune in for it?  My feed was so choppy and stutter-licious that I just had to give up on it.
JB

patentchoi
50%
50%
patentchoi,
User Rank: Light Beer
12/5/2012 | 5:17:42 PM
re: Google Fiber Starts to Hook Up Customers


This will certainly be closely watched by the service providers. Is this service only for residential or can it be used for business as well ? What is the 'real' data cap ? The 'Free internet' offer is the one that is going to drive the competitors nuts. Now if they buy Netflix and have an almost free basic-internet + basic-TV-shows bundle, that would make things very interesting !

Jeff Baumgartner
50%
50%
Jeff Baumgartner,
User Rank: Light Beer
12/5/2012 | 5:17:15 PM
re: Google Fiber Starts to Hook Up Customers


Google's been pretty good at answering general questions about the fiber project, but not that one.  I've asked multiple times so i'll keep nudging them, but I thought I saw something mentioning that it is a point-to-point set-up. But i'll do some more checking and fill you in once i know for sure. JB

bobflorian
50%
50%
bobflorian,
User Rank: Light Beer
12/5/2012 | 5:17:15 PM
re: Google Fiber Starts to Hook Up Customers


Hey Jeff,


Is this some kind of PON system? Dedicated fiber?


 


Greg


 

From The Founder
Kicking off BCE 2017, Light Reading founder Steve Saunders lays blame for NFV's slow ramp-up and urges telecom to return to old-fashioned standards building and interoperability.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
Infinera's Sales Director Paints Tech's Big Picture

6|21|17   |   4:14   |   (2) comments


Shannon Williams, Infinera's director of sales, shares how she achieves work's many balancing acts -- between her role and the broader company, today and tomorrow's tech and more.
LRTV Custom TV
SD-WAN Innovation & Trends

6|20|17   |     |   (0) comments


Versa CEO Kelly Ahuja discusses with Carol Wilson the current status and trends in the SD-WAN market, Versa's innovation around building a software platform with broad contextualization, and the advantages that startups can bring to the SD-WAN market.
LRTV Interviews
Ovum's Dario Talmesio on 5G in Europe

6|20|17   |   02:16   |   (0) comments


At 5G World 2017, Dario Talmesio, principal analyst and practice leader on Ovum's fixed and mobile telecoms European team, explains the emerging trends amongst European operators as they prepare for 5G.
LRTV Custom TV
Putting Power on a Pedestal

6|19|17   |     |   (0) comments


ARRIS's John Ulm says a major accomplishment of SCTE•ISBE's Energy 2020 program is increased focus on power cost and consumption, including inclusion of energy requirements in operators' RFPs and RFIs.
LRTV Custom TV
Gigabit Access: The Last-Mile Pipe for All Future Services

6|19|17   |     |   (0) comments


A Gigabit access platform being deployed today must be able to deliver all types of services to an increasing number of devices. A non-blocking architecture is necessary to support the ever-increasing growth in bandwidth demand. The Huawei Gigabit access solution is based on a distributed design that is fully scalable to deliver a unprecedented performance.
LRTV Custom TV
Key Factors to Successfully Deploy an SD-WAN Service

6|19|17   |     |   (0) comments


As service providers transition their SD-WAN solution from trials and limited deployments into production at large scale, there are important considerations to successfully operationalize these solutions and realize their full potential, without adding complexity, introducing uncertainty or disrupting current business operations. Sunil Khandekar, CEO and Founder ...
LRTV Custom TV
IoT Solutions: Rational Exuberance

6|19|17   |     |   (0) comments


IoT solutions are morphing from hype into viable business opportunities. Huawei has the platform and ecosystem support to help carriers successfully address new business opportunities in the IoT space.
LRTV Custom TV
Realizing ICN as a Network Slice for Mobile Data Distribution

6|19|17   |     |   (1) comment


Network slicing in 5G allows the potential introduction of new network architectures such as Information-centric Networks (ICN) as a slice, managed over a shared pool of compute, storage and bandwidth resource. Services over an ICN slice can benefit from many architectural features such as Name Based Networking, Security, Multicasting, Multi-homing, Mobility, ...
LRTV Interviews
Ovum's Mike Roberts on 5G Uptake

6|19|17   |   04:08   |   (0) comments


Mike Roberts, research director for Ovum's service provider markets group, explains why he has boosted his 5G subscriptions forecast.
LRTV Interviews
AT&T's Hubbard on Intersection of SD-WAN & MPLS

6|15|17   |     |   (0) comments


Rick Hubbard, SVP of Network Product Management for AT&T Business Solutions, discusses how AT&T's approach to SD-WAN fits in with its overall virtualization strategy, explains how SD-WAN can improve enterprise customers' use of the cloud and addresses the intersection of SD-WAN and MPLS.
Telecom Innovators Video Showcase
Keep Connected IoT Devices Under Control With Allot

6|15|17   |     |   (0) comments


Allot AVP of International Pre-Sales, Daniel Keidar, explains how communications service providers can protect infrastructure and service availability from flooding attacks caused by malfunctioning or bot-infected devices connected to their network.
LRTV Custom TV
ZTE 5G World Highlights

6|15|17   |     |   (0) comments


ZTE showcases its leading 5G innovations at 5G World in London.
Upcoming Live Events
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Montcalm Marble Arch
November 1, 2017, The Montcalm Marble Arch
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Netflix's Lesson in Culture Expectation Settings
Sarah Thomas, Director, Women in Comms, 6/21/2017
Kalanick Steps Down as Uber CEO
Sarah Thomas, Director, Women in Comms, 6/21/2017
BT Tech Chief Makes Plea to 5G Chip Vendors
Ray Le Maistre, International Group Editor, 6/20/2017
No Imagination: UK Chip Biz Goes Up for Sale
Iain Morris, News Editor, 6/22/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Following a recent board meeting, the New IP Agency (NIA) has a new strategy to help accelerate the adoption of NFV capabilities, explains the Agency's Founder and Secretary, Steve Saunders.
One of the nice bits of my job (other than the teeny tiny salary, obviously) is that I get to pick and choose who I interview for this slot on the Light Reading home ...
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.