AT&T's U-verse Gets Ready for Ruckus
Installs take time
As reported earlier by Light Reading, AT&T's survey data from December 2007 showed its newer technicians (those with less than three months experience) were taking an average of 6.4 hours to complete a typical U-verse installation. (See The U-verse Experiment.) More experienced techs were completing installations in about 5.3 hours, and the company, at that time, said its target rate for installations is "under five hours."
AT&T hasn't yet responded to an inquiry about its most recent U-verse installation times, and Light Reading couldn't find any more recent, publicly-released figures.
A total home solution?
One twist to using Ruckus in a U-verse home comes with AT&T's Total Home DVR service, which allows consumers to watch up to two standard-definition shows and two HD shows simultaneously, while playing back two HD shows and one standard-def show, simultaneously, to any TV in the home with a U-verse set-top. (See AT&T Completes Total Home Rollout.)
About a year ago, AT&T was specifying an available throughput of around 80 Mbit/s on a U-verse home network. This would allow for a fully-loaded Total Home DVR (doing all the things mentioned above), plus some data use, some voice calling, and a tiny bit of headroom for quality of service.
It's unclear whether Ruckus's gear could provide that 80 Mbit/s connection. But, as noted earlier, our sources say Ruckus will soon be an installation option, not a mandate.
Ruckus declined to comment on this article. An AT&T spokeswoman, via email, noted: "We regularly explore new technologies as part of our normal course of business, but we can't comment on the details of our technical plans or trials."
— Phil Harvey, Editor-in-Chief, Light Reading