Light Reading Mobile – Telecom News, Analysis, Events, and Research

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Raymond McConville

FiOS Tracker

April 27, 2007 | Raymond McConville |

11:15 AM -- FiOS Tracker was stalking Verizon Communications Inc. yesterday at its MDU Summit in Lower Manhattan. The day's topic: convincing apartment complex owners to bring fiber into their hoods. FiOS tracker came away with a few interesting tidbits:

  • Verizon says four out of five FiOS users claim that they would recommend the service to a friend. We've since learned those same FiOS users would also recommend Trident.

  • Verizon claims its churn rate for FiOS is less than 1 percent, or 30 percent less than its closest competitor. Of course, the service is less than one year old in most areas, and everyone who signs up is locked into a service agreement and/or a basement, so that might have something to do with it.

  • Verizon makes a bold claim that people are starting to factor in the availability of FiOS in a given neighborhood when making a decision on where to move. But does it make getting to Keller, Texas, via I-35 any less of a headache?

  • What demographic would you guess is among the biggest drivers of online gaming traffic? If you guessed women between the ages of 30 and 50, you're probably lying, but in any case that's the answer, according to Verizon.

  • And finally, it looks as if Verizon is looking to put its ONT equipment on a diet with smaller versions by the end of this year. This is probably a good thing for Tellabs Inc., one of Verizon's main ONT suppliers.

— Phil Harvey, Games Editor, and Raymond McConville, Demographics Consultant, Light Reading



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