IT Services Firm to Buy Connectiva
News Analysis - Ray Le Maistre -
May 30, 2012 : IT services firm Mara Ison Technologies is set to acquire revenue assurance and analytics specialist Connectiva
Vodafone Leads Open Global App-Store Push
News Analysis - Phil Harvey -
May 30, 2012 : Vodafone, AT&T, DT, Telefónica and Verizon team on API-based effort to enable open apps market, with no industry/standards bodies involved
AlcaLu's APAC Action
News Analysis - Ray Le Maistre -
May 29, 2012 : Major FTTH deal in China plus noteworthy IP, SPIT and video monitoring engagements in Japan, Australia and New Zealand
Meet the New CTO – It's the CIO
News Analysis - Ray Le Maistre -
May 28, 2012 : As the technology power shift accelerates within service providers, Vodafone is hiring country CIOs that will become the operator's CTOs of the future
Carriers Get Black Marks on Teamwork
LR Mobile News Analysis - Sarah Reedy -
May 23, 2012 : Their fear of OTT apps and old telco mentality has made the wireless operators hard to do business with, software companies say
Management World 2012: More Dublin Shots
Slide Shows - Sarah Reedy -
May 23, 2012 : Don't SPIT in our Guinness, but LR Mobile snuck away from the show floor to capture the sights and drinks of Ireland's capital city
Amdocs Analyzes Analytics
News Analysis - Ray Le Maistre -
May 22, 2012 : High-powered analytics systems are all the rage in the Service Provider IT world, so what's sector giant Amdocs up to in this area?
Operators Dress Up Data Caps
LR Mobile News Analysis - Sarah Reedy -
May 22, 2012 : Wireless operators have moved from the operational requirements of new data pricing plans to figuring out how to market them to disgruntled consumers, policy vendor says
CGI Group to Buy Logica
News Wire Feed -
May 31, 2012 : Recommended £1.7B cash acquisition of 105 pence per ordinary share for Logica
Cariden Adds Analytics
News Wire Feed -
May 30, 2012 : Cariden Technologies introduces network analytics solution for rapid insight into critical operational data
Alepo Hires Randy Cook
News Wire Feed -
May 24, 2012 : Nokia Siemens Networks man to head up Alepo's worldwide sales and business development
HP to Axe 27,000 Staff
News Wire Feed -
May 24, 2012 : Restructuring expected to generate savings in the range of $3B to $3.5B by 2014
The Software Side of Customer Service
Light Reedy - Sarah Reedy -
May 30, 2012 : 12:40 PM Everything Everywhere is pumping £50M into schooling its customer service reps on mobile operating systems
Best In Show Awards
EuroBlog - Ray Le Maistre -
May 25, 2012 : 6:30 AM We hand out our unofficial awards at Management World 2012, including Best Cheese, Best Orange Meeting Room and Best Use of Nano-Witchcraft
Top Trends at #MWD12
EuroBlog - Ray Le Maistre -
May 24, 2012 : 10:00 AM The standout trends from Management World 2012
Creative, Confounding Wireless Bills
Light Reedy - Sarah Reedy -
May 24, 2012 : 7:30 AM Bargain shoppers and coupon cutters will love creative pricing, but it'll make for one beast of a monthly statement
Management World 2012: Catalyst Collection
LRTV Documentaries - Ray Le Maistre -
May 24, 2012 : What were this year's Management World Catalyst projects all about? We talked to five of the teams to find out which industry challenges they were tackling
Betting on Brokers
Rewired - Carol Wilson -
May 24, 2012 : 6:00 AM Service brokers can play an important role in application innovation
Taking CEM Seriously
LRTV Interviews - Ray Le Maistre -
May 24, 2012 : How can communications service providers get the most out of their customer experience management (CEM) strategies? Jean-Marc Steffann, executive director at Capgemini's Telecom, Media and Entertainment division, explains
The Carrier Creep Factor
Light Reedy - Sarah Reedy -
May 24, 2012 : 3:00 AM Wireless operators are treading a fine line between helpful and creepy when it comes to contextual pricing plans
Nice to See You!
LRTV Interviews - Ray Le Maistre -
May 23, 2012 : TM Forum Chairman Keith Willetts talks about the much needed communications services revolution and the Management World show's return to Nice on the French Riviera
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