Context Is King
Heavy Lifting Analyst Notes -
May 14, 2012 : The future for telcos lies in leveraging context about their customers, but getting from concept to execution is no simple affair
Gearing Up for POTE 2012
Heavy Lifting Analyst Notes -
Sterling Perrin -
May 11, 2012 : Here’s a look at some of the key themes we expect to hear about at this year's Packet-Optical Transport Evolution Conference
From Revenue Assurance to Revenue Optimization
Heavy Lifting Analyst Notes -
May 07, 2012 : Revenue assurance and fraud management vendors have an advantage in the communications space, but they also encounter significant challenges
Experiencing a Technology Leap Year
Heavy Lifting Analyst Notes -
May 02, 2012 : 2012 is poised to be a year in which critical technologies leap from development to commercialization and monetization
Getting to Know Your Customers
Heavy Lifting Analyst Notes -
May 02, 2012 : Telcos are looking to customer experience management (CEM) to garner customer loyalty and longevity
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