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Heavy Lifting Analyst Notes

Articles published in September 2011

Turf Wars Threaten Telco CEM Initiatives


Heavy Lifting Analyst Notes - Caroline Chappell - Post a comment
September 28, 2011 : Telcos today need CEM solutions that help them understand all their customers' individual experiences in real time

Service Providers Have First-Class Opportunity in Travel


Heavy Lifting Analyst Notes - Denise Culver - Post a comment
September 26, 2011 : Analytics enables travel companies to understand all aspects of how to acquire, maintain and attract new customers to their websites. Successful analytics solutions for the future will build upon a two-pronged approach: an application approach and an analytic approach.

IMB & eMBMS: Wait-and-See Mobile TV


Heavy Lifting Analyst Notes - Tim Kridel - Comment (1)
September 23, 2011 : IMB and eMBMS have a year to improve their penetration in the mobile video market to become long-term options for mobile offload

Smartphones Increasingly Affect the Retail Sector


Heavy Lifting Analyst Notes - Denise Culver - Post a comment
September 13, 2011 : New applications and services that enable customers to make transactions via smartphones are a growing source of revenue for retailers

Motorola Atrix: The Power & Confusion


Heavy Lifting Analyst Notes - Gabriel Brown - Comment (1)
September 8, 2011 : The advanced hardware of Motorola's Atrix impresses, but infighting in the mobile industry fogs the picture