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Articles published in May 2012

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VoIP Call Centers & a BYOD World

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May 25, 2012 : This week: South Africa’s telecom outlook; VoIP call centers and a BYOD world; your daily telecom news fix

Context Is King for Network Operators

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May 18, 2012 : 7:00 AM This week: Canada’s telecom future, context as king for operators, main themes from LR’s Packet-Optical Transport Evolution Conference

From Revenue Assurance to Revenue Optimization

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May 11, 2012 : 7:30 AM This week: Revenue optimization, cable's tablet habit and the need for better management, free daily telecom newsletter

Mobile Clouds, CEM and Telecom Tipping Points

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May 4, 2012 : This week: Mobile clouds, CEM, technologies that are becoming mainstream

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