BARCELONA -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) and KPN today announced a five-year managed services agreement for the transformation of KPN’s fixed network in The Netherlands. In addition to managing the day-to-day operations of KPN’s network, Alcatel-Lucent will migrate existing Voice and Transport networks to next-gen Alcatel-Lucent technology.
Alcatel-Lucent will plan, design and implement an end-to-end solution to provide KPN’s network with increased capacity, upgraded equipment, and best-in-class customer service processes. Alcatel-Lucent also will help KPN transform its existing multi-vendor voice and core networks enabling its customers to access and share multimedia content from wherever they are or using the device of their choice be it smartphone, computer or tablet.
Transferring the day-to-day network operations to Alcatel-Lucent enables KPN to focus on growing its business, underscoring its mission of providing top-of-the-line services to customers.
All management services will be provided using Alcatel-Lucent’s Standard Delivery Model - a proven blueprint process that assures KPN’s customers have the highest quality network experience possible.
KPN will have the advantage of Alcatel-Lucent’s established standards-based network performance tools and expertise to improve and migrate existing voice and transport networks to next-gen Alcatel-Lucent technology.
Alcatel-Lucent will migrate KPN’s core network to next-gen Synchronous Digital Hierarchy (SDH) technology, move KPN’s Voice over IP (VoIP) service to Alcatel-Lucent’s IMS platform and provide WLAN and security gateway for Wi-Fi networks, as well as Professional Services.
A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.